Nivedita Greater Noida India

Nivedita

Soft Skill Trainer in Greater Noida
Location
Greater Noida, India
Trainer Since
February, 2018
Emotional Intelligence
Stress Management
Presentation Skills
Customer Support Service & Communication
Goal Setting
Corporate Culture
Location
Greater Noida, India
Trainer Since
February, 2018
Emotional Intelligence
Stress Management
Presentation Skills
Customer Support Service & Communication
Goal Setting
Corporate Culture
Nivedita - Soft Skills Trainer in Greater Noida, India | Edstellar
Nivedita
About
Trainer for

Soft Skill Trainer in Greater Noida

About Nivedita

Nivedita is a Soft Skill trainer with 5.5 years of experience; she has honed customer service and problem-resolution skills, paying meticulous attention to detail in all professional matters. With a deep proficiency in Microsoft Excel and a background in teaching and conducting soft skill training for working professionals, she has demonstrated an ability to meet new technical challenges and find solutions that meet each customer's unique needs.

Throughout her career, she has focused on developing her customer service skills, ensuring she was always oriented toward the customer's needs. As a Soft Skill trainer, Nivedita has also focused on developing her teaching and training abilities to help others improve their skills and competencies. With a year of experience in part-time teaching and conducting soft skill training for working professionals, she has developed a passion for sharing her knowledge and helping others grow.

Overall, her experience as a Soft Skill trainer has enabled her to develop unique skills to excel in a wide range of professional settings. From resolving customer problems to teaching and training others, she has demonstrated an unwavering commitment to excellence, always striving to exceed expectations and achieve outstanding results.

Nivedita is a Corporate Trainer For

Emotional Intelligence

Training Since:
February, 2020

Stress Management

Training Since:
February, 2020

Presentation Skills

Training Since:
February, 2021

Customer Support Service & Communication

Training Since:
February, 2018

Goal Setting

Training Since:
August, 2019

Corporate Culture

Training Since:
February, 2018

Work Experience

Senior Support Analyst

Computer and Information Technology (IT):
February, 2018 - August, 2022

Roles & Responsibilities

  • Worked with authors and publishers, helped them publish their work
  • Drove the process and provided end-to-end solutions to content providers
  • Been a part of the escalation team, analyzing and taking spontaneous decisions. Contacted with payments team, did a lot of research, and deep dive to reach a conclusion
  • Worked with various Tools responsible for the authors' security and authenticity
  • Worked with the developer team during the initial stage of onboarding projects
  • Worked on various Process Standardization teams to fill process gaps

Soft Skills Trainer

Education:
May, 2022 - present

Roles & Responsibilities

  • Designing and delivering soft skills training programs to meet the specific needs of individuals and groups within the organization
  • Conducting assessments to identify the specific soft skills training needs of individuals and teams within the organization
  • Designing and developing customized training programs based on the identified training needs of the individuals or teams
  • Providing individual coaching and mentoring to participants to help them develop their soft skills and overcome any barriers to their learning
  • Collaborating with other departments and teams within the organization to identify opportunities for soft skills training and development
  • Collaborating with other departments and teams within the organization to identify opportunities for soft skills training and development

Soft Skill Trainer

Education:
December, 2022 - present

Roles & Responsibilities

  • Conducted engaging training sessions on various soft skills such as communication, team-building, time management, leadership, and problem-solving
  • Fostered a positive and engaging learning environment that encourages participants to participate and practice the skills learned during the training actively
  • Developed and implemented a writing curriculum that covers various writing styles and techniques, including creative writing, fiction, non-fiction, poetry, and scriptwriting
  • Designed writing assignments that challenge students to develop their writing skills and creativity and provide guidance and support throughout the writing process

Skills

Soft Skill
Communication Coach
Body language
Emotional Intelligence
Motivational Speaker
Customer Service
Customer Success
Presentation Skills

Education

B.Com

Commerce:
2009-2011

Projects

Body Language-BL(01)

Healthcare:
February 2023 - February 2023

Posts

Body Language-BL(01)

Healthcare:
February 2023 - February 2023

Courses

Emotional Intelligence
Stress Management
Presentation Skills
Customer Support Service & Communication
Goal Setting
Corporate Culture

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