Voster Lusaka Zambia

Voster

7 QC Tools and Lean IT Kaizen Trainer in Lusaka
Location
Lusaka, Zambia
Trainer Since
April, 2016
Lean IT Kaizen
Root Cause Analysis
Total Quality Management
7 QC Tools
Quality and Productivity Improvement
Location
Lusaka, Zambia
Trainer Since
April, 2016
Lean IT Kaizen
Root Cause Analysis
Total Quality Management
7 QC Tools
Quality and Productivity Improvement

7 QC Tools and Lean IT Kaizen Trainer in Lusaka

About Voster

Voster is a highly skilled and experienced continuous improvement specialist dedicated to assisting organizations in optimizing their business processes by implementing various methodologies. With a strong quality and productivity improvement background, Voster has become a trusted trainer in the field. His expertise spans various methodologies, including the 7 QC Tools, Lean IT Kaizen, Root Cause Analysis, Total Quality Management, and more.

Voster's extensive knowledge and practical experience in implementing improvement systems have made him a valuable asset to public and private organizations. He has successfully trained numerous individuals and facilitated the deployment of customized improvement systems tailored to specific organizational needs. Central to his work is the focus on Monitoring and Evaluation, ensuring that the implemented changes deliver measurable and sustainable results. Known for his captivating presentation style, Voster engages his audiences with his dynamic and dramatic approach. He skillfully shares his profound thoughts and understanding of productivity and quality improvement, impacting his trainees. Voster's passion for continuous improvement and ability to convey complex concepts relatably make him a sought-after trainer in the field.

Voster is a Corporate Trainer For

Lean IT Kaizen

Training Since:
April, 2016

Root Cause Analysis

Training Since:
September, 2016

Total Quality Management

Training Since:
December, 2019

7 QC Tools

Training Since:
April, 2016

Quality and Productivity Improvement

Training Since:
March, 2019

Work Experience

Training Officer

Non-profit and Charitable:
August, 2017 - March, 2018

Roles & Responsibilities

  • Identifying training and development needs necessary for the Access to Justice programs
  • Design and expand training and development programs based on the specifications of the project is implemented
  • Manage the delivery of training and development programs at the national office and districts
  • Monitor and evaluate the effectiveness of the capacity-building and development programs
  • Research new technologies and methodologies of training
  • Preparing monthly, quarterly, and annual reports on activities undertaken

Consultant Productivity and Quality Improvement

Consultancy :
April, 2018 - August, 2020

Roles & Responsibilities

  • Participated in developing continuous improvement strategies for business excellence and directly managed KAIZEN promotion projects in organizations
  • Provided consultancy on productivity and quality improvement to quality control teams in KAIZEN implementing companies
  • Monitored and reported the performance of continuous improvement programs, analyzing key metrics and identifying areas for further enhancement
  • Collaborated with cross-functional teams to identify process inefficiencies and implement targeted productivity and quality improvement solutions
  • Conducted training sessions and workshops for employees to foster a culture of continuous improvement and develop their skills in KAIZEN methodologies
  • Assisted in evaluating and selecting improvement initiatives, ensuring alignment with organizational goals and driving sustainable results

Senior Business Process Analyst

Service:
September, 2020 - present

Roles & Responsibilities

  • Analyze, develop and implement business processes and new business architectures
  • Spearhead identification and review of key business processes and systems
  • Translate business objectives and requirements into functional process specifications
  • Conduct business process walk-throughs for continuous improvement
  • Provide training and coaching for staff on business process improvement/performance
  • Maintain up-to-date records (statistics) of the performance of key business processes
  • Produce periodic exception reports on the performance of key business processes
  • Provide planning, monitoring and evaluation support to ZRA divisions

Skills

Facilitation
Presentation
Coaching
Problem Solving
Time Management
Team Management
Communication Skills

Education

Bachelor of Arts in Development Studies and Economics

Development Studies and Economics:
2009-2013

Projects

KAIZEN Project for Cost Reduction in the Steel Production Process

Steel:
July 2018 - July 2019

Reducing Patient Waiting Time at the OPD

Healthcare:
September 2019 - February 2020

Posts

KAIZEN Project for Cost Reduction in the Steel Production Process

Steel:
July 2018 - July 2019

Reducing Patient Waiting Time at the OPD

Healthcare:
September 2019 - February 2020

Courses

Lean IT Kaizen
Root Cause Analysis
Total Quality Management
7 QC Tools
Quality and Productivity Improvement

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