Vinay Chennai India

Vinay

Presentation Skills Trainer in Chennai
Location
Chennai, India
Trainer Since
June, 2012
Customer Centricity
Business Communication Skills
Presentation Skills
Location
Chennai, India
Trainer Since
June, 2012
Customer Centricity
Business Communication Skills
Presentation Skills

Presentation Skills Trainer in Chennai

About Vinay

Vinay is a seasoned trainer focusing on customer centricity, business communication skills, presentation skills, selling from the other side, and customer service. He is a remarkable individual who has dedicated over a decade of his professional career to shaping the success stories of individuals and organizations. With a wealth of knowledge and 11 years of training experience, Vinay embodies a mission beyond conventional training – a mission rooted in empowering people and businesses to present their very best to the world.

Vinay's mission is crystal clear: he aspires to be the catalyst for individuals and organizations to unlock their fullest potential. In his eyes, success isn't just about making a sale; it's about fostering meaningful connections and ensuring that customers find value in what they receive and become loyal advocates. With unwavering commitment, Vinay endeavors to equip his clients with the skills, insights, and mindset needed to thrive in today's competitive landscape. His training philosophy is centered on the belief that when people and businesses truly understand the art of customer centricity, master the nuances of business communication, deliver impactful presentations, and embrace the concept of selling from the other side; they can forge lasting relationships, inspire trust, and achieve unparalleled success. Vinay's dedication to helping others become their best versions resonates deeply in his work, making him a transformative force in training and development.

Vinay is a Corporate Trainer For

Customer Centricity

Training Since:
July, 2019

Business Communication Skills

Training Since:
June, 2012

Presentation Skills

Training Since:
September, 2012

Work Experience

Brand Development Manager

Food and Dairy:
June, 2004 - November, 2006

Roles & Responsibilities

  • Developed and executed comprehensive brand strategies to enhance brand awareness, market positioning, and customer engagement
  • Conducted market research and competitor analysis to identify trends, opportunities, and threats, using the insights to refine branding strategies and messaging
  • Worked closely with cross-functional teams, including marketing, design, and product development, to ensure brand alignment across all touchpoints and products
  • Evaluated the effectiveness of branding efforts through key performance indicators (KPIs) and market feedback, making data-driven adjustments to improve brand performance and achieve business objectives

Category Manager (Dairy)

Food and Dairy:
November, 2006 - September, 2009

Roles & Responsibilities

  • Developed and executed comprehensive product development strategies for 'Jago,' 'Jago Fresh,' and 'Pomo' brands in West and Central Africa, ensuring product portfolio alignment with market demands and trends
  • Spearheaded sourcing strategy initiatives to secure reliable and cost-effective suppliers, optimizing the designated brands' supply chain
  • Led the formulation and implementation of targeted marketing blueprints in West and Central Africa, effectively promoting brand awareness and market penetration
  • Acted as the primary liaison for African marketing activities, collaborating with cross-functional teams to ensure seamless execution of marketing campaigns and initiatives
  • Oversaw and coordinated product development efforts in diverse international locations, including Peru, Malaysia, Germany, and New Zealand, to diversify product offerings and enhance global competitiveness
  • Assumed responsibility for evaluating market dynamics, conducting market research, and adapting product development strategies to meet the specific requirements of each region, resulting in successful product launches and market expansion

Consultant Product Head

Food and Dairy:
October, 2009 - June, 2018

Roles & Responsibilities

  • Played a pivotal role in conceptualizing the entire culinary range of products, which involved conducting market research, identifying consumer trends, and collaborating with the product development team to create innovative and appealing product ideas
  • Responsible for managing the product category, overseeing product lifecycle management from ideation to launch and post-launch phases, and ensuring products met quality standards and customer expectations
  • Actively participated in designing packaging solutions that protected the product and enhanced its visual appeal and brand identity. Included collaborating with design teams and suppliers to develop packaging materials that were both cost-effective and environmentally sustainable
  • Took charge of pricing strategies, employing a data-driven approach to set competitive and profitable price points for our culinary products. Involved in monitoring market dynamics, analyzing competitor pricing, and implementing pricing adjustments as needed to maximize profitability
  • Regarding market penetration, I led cross-functional teams to develop and execute market entry strategies tailored to the Nigerian market. Included establishing distribution channels, conducting promotional activities, and forming partnerships with local retailers and distributors to ensure our products reached a wide customer base
  • Continuously monitored and analyzed market performance and customer feedback, using this information to make data-driven decisions and adjust the product portfolio, packaging, and pricing strategies to drive sales growth and enhance our market presence in Nigeria

Corporate Trainer

Education:
September, 2012 - present

Roles & Responsibilities

  • Responsible for designing and conducting training sessions on Customer Centricity, Selling from the Other Side, Customer Service, Public Speaking, Presentation Skills, Communication Mastery, and Customer Experience. Ensure the content is relevant, engaging, and aligned with the organization's goals
  • Tailoring training programs to meet the organization's and its employees' specific needs. Involves conducting needs assessments, identifying skill gaps, and modifying training materials accordingly
  • Actively facilitating employee skill development, improving customer-centric behaviors, sales techniques, customer service skills, public speaking abilities, presentation skills, and overall communication mastery
  • Continuously assessing the effectiveness of training programs through feedback, evaluations, and key performance indicators (KPIs). Make adjustments as necessary to ensure that training objectives are met
  • Keeping abreast of industry trends, best practices, and emerging technologies related to the areas of expertise. Incorporate new knowledge into training materials and methodologies to keep training programs relevant and up-to-date
  • Offering one-on-one coaching and support to employees needing additional guidance in applying the skills learned during training. Helping individuals overcome challenges and reinforce positive behaviors to enhance the customer-centric culture within the organization

Skills

Customer Centricity

Education

Goa Institute of Management

Marketing:
2002-2004

Government Engineering College, Thrissur

Electrical and Electronics:
1998-2002

Projects

Posts

Courses

Customer Centricity
Business Communication Skills
Presentation Skills

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