Smriti Vasco da Gama India

Smriti

Leadership Skills Trainer in Vasco da Gama
Location
Vasco da Gama, India
Trainer Since
April, 2014
Team Building
Leadership Skills
Business Communication Skills
Business Etiquettes
Employee Relations
Location
Vasco da Gama, India
Trainer Since
April, 2014
Team Building
Leadership Skills
Business Communication Skills
Business Etiquettes
Employee Relations

Leadership Skills Trainer in Vasco da Gama

About Smriti

Smriti, an accomplished HR and Corporate training professional, boasts over 22 years of extensive experience in Teaching, Program Management, HR, and Learning & Development. A versatile skill set and a comprehensive understanding of organizational dynamics mark her career. With a keen eye for problem-solving and a strong sense of ownership, Smriti has consistently demonstrated her ability to navigate complex challenges within human resources and corporate training. Her proficiency extends to designing, developing, and delivering diverse training programs that cater to the evolving needs of employees and organizations alike.

A testament to her commitment to professional growth, Smriti has undergone training under prestigious programs at Middle Earth HR and the Carlton Advanced Management Institute in the USA. This exposure has equipped her with a global perspective and cutting-edge insights into the latest trends and best practices in HR and training. Smriti's strategic approach goes beyond mere implementation, focusing on integrating training functions seamlessly within organizations to align with broader business objectives. Her passion for fostering employee development and organizational success underscores her reputation as a dynamic and results-driven HR and corporate training professional.

Smriti is a Corporate Trainer For

Team Building

Training Since:
April, 2014

Leadership Skills

Training Since:
April, 2014

Business Communication Skills

Training Since:
April, 2014

Business Etiquettes

Training Since:
April, 2014

Employee Relations

Training Since:
April, 2014

Work Experience

Corporate Trainer

Computer and Information Technology (IT):
April, 2014 - present

Roles & Responsibilities

  • Responsible for developing and tailoring training programs that align with the specific needs and objectives of the organization, ensuring that the content is relevant and up-to-date
  • Conducting engaging and interactive training sessions, workshops, and seminars to improve employees soft skills, including communication, teamwork, leadership, and conflict resolution
  • Continuously assess participant's progress and provide constructive feedback to help them enhance their soft skills. Includes conducting evaluations and surveys to measure the effectiveness of training
  • Keeping abreast of the latest trends and best practices in soft skills development and incorporating this knowledge into training materials to ensure they remain current and effective
  • Offering one-on-one coaching and support to employees who may require additional assistance in improving specific soft skills, providing personalized guidance and development plans
  • Tracking and reporting on the overall improvement in soft skills within the organization, presenting data and insights to management and making recommendations for further training or adjustments to the training programs as necessary

Associate Facilitator

Computer and Information Technology (IT):
April, 2021 - January, 2023

Roles & Responsibilities

  • Conducted in-depth assessments of employees' behavior and performance to identify areas requiring improvement
  • Developed customized training programs and materials aimed at addressing specific behavioral issues within the organization
  • Facilitated interactive training sessions, workshops, and one-on-one coaching sessions to impart behavioral skills and promote positive workplace conduct
  • Monitored and evaluated the progress of employees, providing constructive feedback and adjusting training strategies as needed to ensure desired behavioral changes
  • Collaborated with HR and management teams to align behavioral training initiatives with organizational goals and values
  • Maintained accurate records and reports on the effectiveness of behavioral training programs, tracking behavioral improvements and recommending adjustments for continuous enhancement

Center Operations Manager

Computer and Information Technology (IT):
May, 2017 - January, 2021

Roles & Responsibilities

  • Managed and coordinated all daily operations within the center, ensuring smooth and efficient workflows
  • Provided leadership by supervising and directing a team of employees, including hiring, training, and conducting performance evaluations
  • Controlled the center's budget, including expenses, cost analysis, and financial reporting to maximize profitability
  • Maintained excellent customer relations by addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction
  • Continuously identified areas for improvement in processes and implemented changes to enhance productivity and reduce operational costs
  • Ensured that the center adhered to all relevant regulations and safety standards, conducting regular audits and implementing corrective measures as needed

Associate-HR, Admin and Communication

Computer and Information Technology (IT):
March, 2013 - March, 2014

Roles & Responsibilities

  • Coordinated job postings, screened resumes, conducted initial interviews, and collaborated with hiring managers to fill open positions, resulting in the timely onboarding of new employees
  • Enforced company policies and procedures, ensuring compliance with labor laws and regulations while also guiding employees on HR-related matters
  • Addressed employee queries, concerns, and grievances, fostering a positive work environment through effective communication and conflict resolution
  • Developed and implemented training programs to enhance employee skills and knowledge, contributing to improved team performance and development
  • Oversaw day-to-day administrative functions, including office maintenance, supplies procurement, and travel arrangements, optimizing office efficiency
  • Acted as a liaison between different departments, facilitating smooth communication flow, and prepared internal communications and reports to keep stakeholders informed about HR and admin-related updates

Skills

LMS
Human Resources Information Systems (HRIS)
Customer Relationship Management (CRM)
SOP Development
Operations Management
Program Management

Education

The ICFAI University

HR:
2010-2013

Projects

Posts

Courses

Team Building
Leadership Skills
Business Communication Skills
Business Etiquettes
Employee Relations

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