Shobha Chennai India

Shobha

Finance Management Trainer in Chennai
Location
Chennai, India
Trainer Since
March, 2007
Customer Excellence
Business Communication Skills
Problem Solving Skills
Prevention of Sexual Harassment (POSH)
Introduction to Decision Making
Time Management
Communications Skills
Location
Chennai, India
Trainer Since
March, 2007
Customer Excellence
Business Communication Skills
Problem Solving Skills
Prevention of Sexual Harassment (POSH)
Introduction to Decision Making
Time Management
Communications Skills

Finance Management Trainer in Chennai

About Shobha

Shobha is a highly experienced corporate trainer with over 17 years of expertise in developing and delivering impactful training programs. She specializes in key areas such as Customer Excellence, Communication Skills, Problem-Solving Skills, and Prevention of Sexual Harassment (POSH). Shobha's extensive background enables her to effectively equip individuals and organizations with the tools needed to enhance workplace dynamics and foster a culture of respect and productivity.

Throughout her career, Shobha has demonstrated a deep understanding of the nuances of Business Communication Skills, which are essential for effective interactions in today’s diverse work environments. Her approach is tailored to meet the specific needs of her audience, ensuring that each session resonates and produces tangible results. Shobha also places a strong emphasis on Time Management and Decision-Making techniques, empowering participants to optimize their productivity and make informed choices in their professional lives.

Shobha is passionate about creating safe and inclusive workplaces, which is why she integrates the principles of POSH into her training. Her engaging style, combined with her wealth of knowledge, inspires individuals to embrace new challenges and develop their competencies.

With a commitment to excellence and a proven track record of success, Shobha continues to make a significant impact in the corporate training landscape, helping organizations cultivate skilled, confident, and responsible professionals ready to thrive in today’s competitive environment.

Shobha is a Corporate Trainer For

Customer Excellence

Training Since:
December, 2007

Business Communication Skills

Training Since:
August, 2007

Problem Solving Skills

Training Since:
September, 2007

Prevention of Sexual Harassment (POSH)

Training Since:
March, 2007

Introduction to Decision Making

Training Since:
August, 2007

Time Management

Training Since:
May, 2007

Communications Skills

Training Since:
October, 2007

Work Experience

Corporate Trainer

Education:
December, 2007 - present

Roles & Responsibilities

  • Develops and customizes training materials and programs to meet the specific needs of the organization and its employees
  • Facilitates engaging and interactive training sessions, utilizing various teaching methods and tools to enhance learning retention
  • Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics to ensure continuous improvement
  • Offers ongoing support and coaching to employees, helping them apply their new skills in the workplace and addressing any challenges they may encounter
  • Keeps abreast of the latest trends, technologies, and best practices in training and development to ensure the training programs remain relevant and effective

Assistant Customer Service Manager

Transportation, Logistics and Warehousing:
July, 1993 - December, 2004

Roles & Responsibilities

  • Managing the customer service team, ensuring that all staff members were well-trained and equipped to handle customer inquiries and complaints effectively
  • Developed and implemented customer service policies and procedures to enhance service quality and customer satisfaction
  • Monitored customer interactions and feedback to identify trends and areas for improvement, providing insights to the management team
  • Coordinated with other departments to resolve complex customer issues and ensure a seamless customer experience across all touchpoints
  • Conducted regular performance evaluations of customer service representatives and provided coaching and support to improve their skills and performance

Skills

Team Leadership
Communication Skills
Problem Solving
Conflict Management
Soft Skills
Problem Solving
Team Management
Conflict Management
Time Management
Customer Service
Team Building
Leadership Development
CRM
Presentation Skills
Adaptability
Active Listening
Interpersonal Skills

Education

Bishop Cotton Women's Christian College

Business:
1987-1990

Projects

Posts

Courses

Customer Excellence
Business Communication Skills
Problem Solving Skills
Prevention of Sexual Harassment (POSH)
Introduction to Decision Making
Time Management
Communications Skills

Want Shobha for your Next Training?

Request a Demo

Other Trainers

Change Management Trainer in Pune
Mehul
Pune, India
Trainer since
February, 2008
Leadership Through Nurturing
Positive Leadership
+11 more...
Business Communication Skills Trainer in Ho Chi Minh City
Thijs
Ho Chi Minh City, Vietnam
Trainer since
May, 2006
From Chaos to Control: Professional Time Management Skills
The Art of Negotiation: Elevate Your Skills
+4 more...
Embedded RTOS Trainer in Bengaluru
Kiran
Bengaluru, India
Trainer since
January, 2019
Embedded Systems - Firmware/Bare Metal
Embedded Linux
+2 more...
Certified in Risk and Information Systems Control (CRISC) Trainer in Cairo
Mohamed
Cairo, Egypt
Trainer since
January, 2014
CompTIA Security+
CISA (Certified Information Systems Auditor)
+51 more...
Transformational Leadership Trainer in Madrid
Mercedes
Madrid, Spain
Trainer since
June, 2019
Transformational Leadership
Managerial Developmental Program (MDP) Trainer in Nairobi
Gertrude
Nairobi, Kenya
Trainer since
January, 2013
Time Management
Ethical Leadership
+7 more...
Virtual Leadership Trainer in Bridgend
Andrew
Bridgend, United Kingdom
Trainer since
March, 2004
Self Awareness
Virtual Leadership
Fundamentals of Digital Marketing Trainer in Bengaluru
Ilango
Bengaluru, India
Trainer since
November, 2019
Fundamentals of Digital Marketing
Team Building Trainer in Calgary
Gabriel
Calgary, Canada
Trainer since
January, 2013
Business Communication Skills
Email Writing and Etiquettes
+4 more...
Data Analysis Expressions Trainer in Chennai
Ashok
Chennai, India
Trainer since
November, 2019
Data Analysis Expressions
Power BI
+2 more...
Strategic Thinking Trainer in Bangkok
Apichada
Bangkok, Thailand
Trainer since
January, 2018
Strategic Thinking
Negotiation Skills for Leader
+4 more...
Project Management Fundamentals Trainer in Polokwane
Poppy
Polokwane, South Africa
Trainer since
October, 2008
Project Management Fundamentals
Risk Management for Human Resources
+2 more...
IIM- Calcutta Trainer in Sonipat
Kanika
Sonipat , India
Trainer since
January, 2018
Business Communication Skills
Time Management Trainer in Udaipur
Sneha
Udaipur, India
Trainer since
September, 2011
Time Management
Business Communication Skills
+2 more...
PMP Trainer in Traverse City
Darla
Traverse City, United States
Trainer since
January, 2013
PMP
Persuasion Skills