Sharad Noida India

Sharad

Microsoft Excel Trainer in Noida
Location
Noida, India
Trainer Since
March, 2014
Microsoft Excel
Location
Noida, India
Trainer Since
March, 2014
Microsoft Excel

Microsoft Excel Trainer in Noida

About Sharad

With over a decade of dedicated experience in corporate training, Sharad stands out as a leading expert in the domain of Microsoft Excel. His journey in the training industry is marked by a deep commitment to empowering professionals with advanced Excel skills, a crucial tool for data analysis and business decision-making.

Sharad's expertise in Microsoft Excel is both comprehensive and practical. He brings an extensive understanding of Excel’s functionalities, from basic data entry and formula application to advanced data manipulation and visualization techniques. His training sessions are tailored to meet the diverse needs of learners, whether they are beginners seeking foundational knowledge or experienced professionals aiming to master complex Excel features.

What sets Sharad apart is his ability to translate complex Excel concepts into easy-to-understand instructions, ensuring that participants can apply their new skills immediately and effectively. His hands-on approach, coupled with real-world examples, helps demystify Excel’s capabilities, making data analysis accessible and engaging.

In addition to his technical expertise, Sharad is known for his dynamic and interactive training style. He fosters a learning environment that encourages questions, promotes active participation, and drives practical application. His goal is not only to teach Excel but to inspire confidence and competence in using it as a powerful tool for business success.

Sharad’s dedication to Excel training has helped countless professionals enhance their productivity and decision-making abilities. As a corporate trainer, he continues to be a valued resource for organizations looking to leverage the full potential of Microsoft Excel.

Sharad is a Corporate Trainer For

Microsoft Excel

Training Since:
March, 2014

Work Experience

Service Delivery Manager

Computer and Information Technology (IT):
October, 2021 - present

Roles & Responsibilities

  • Manage and ensure the smooth delivery of services to clients according to agreed-upon service level agreements (SLAs) and performance metrics
  • Collaborate with internal teams and external stakeholders to align service delivery with business objectives, addressing any issues or concerns that arise
  • Analyze service performance metrics, identifying areas for improvement and implementing corrective actions to enhance service quality
  • Act as the primary point of contact for clients, handling inquiries, resolving complaints, and ensuring high levels of customer satisfaction
  • Develop and enforce best practices and standard operating procedures for service delivery, ensuring compliance with industry standards and regulatory requirements

Account Executive

Computer and Information Technology (IT):
May, 2018 - September, 2019

Roles & Responsibilities

  • Developed and maintained strong relationships with clients to ensure satisfaction and address their needs effectively
  • Presented products or services to clients, demonstrating their benefits and value, and addressed any inquiries or objections
  • Detailed proposals and contracts for clients, outlining terms, pricing, and services offered, and ensuring all documentation was accurate and complete
  • Worked closely with internal teams, such as marketing, product development, and customer service, to ensure client requirements were met and projects were delivered on time
  • Assigned sales targets by identifying new business opportunities, closing deals, and maintaining a high level of customer satisfaction

Regional Manager

Computer and Information Technology (IT):
December, 2015 - May, 2018

Roles & Responsibilities

  • Managed the day-to-day operations across multiple locations within the region, ensuring consistency and efficiency in service delivery and adherence to company standards
  • Providing guidance, training, and performance evaluations to drive productivity and professional growth
  • Executed strategic plans and initiatives to achieve regional sales targets, enhance market presence, and drive business growth in alignment with corporate objectives
  • Analyzed financial reports and key performance indicators to assess regional performance, manage budgets, and implement cost-control measures to optimize profitability
  • Maintained strong relationships with key clients and stakeholders, addressing concerns, negotiating contracts, and ensuring high levels of customer satisfaction and retention

Territory Account Manager

Banking, Financial Services and Insurance:
June, 2008 - December, 2015

Roles & Responsibilities

  • Managed and grew the client base within the assigned territory by identifying new business opportunities and nurturing existing relationships
  • Developed and executed sales strategies to meet or exceed revenue targets, including conducting presentations and negotiating contracts
  • Analyzed sales data to assess performance, identify trends, and adjust strategies to improve results
  • Collaborated with cross-functional teams such as marketing, product, and customer support to ensure the delivery of comprehensive solutions to clients
  • Provided regular updates and reports on territory performance and client status to senior management, highlighting successes and areas for improvement

Skills

Data Analysis
IT Service Management
Team Leadership
Customer Relationship Management
Social Media Marketing
Sales Presentations
Vendor Management
MS Excel
Microsoft Office
SDLC
Service Now
SLA
Problem Management
Business Requirements

Education

Symbiosis

Business:
2004-2006

Projects

Posts

Courses

Microsoft Excel

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