Saira Khanna India

Saira

Accent Neutralization Trainer in Khanna
Location
Khanna, India
Trainer Since
September, 2007
Leadership Skills
Business Communication Skills
Prevention of Sexual Harassment (POSH)
Accent Neutralization
Change Management
Location
Khanna, India
Trainer Since
September, 2007
Leadership Skills
Business Communication Skills
Prevention of Sexual Harassment (POSH)
Accent Neutralization
Change Management

Accent Neutralization Trainer in Khanna

About Saira

Saira is a seasoned professional with an impressive 16-year track record in the training domain. She possesses a diverse skill set that spans various critical areas of professional development. As a TESOL Certified trainer, Saira excels in communication, leadership, and presentation skills, empowering individuals to communicate effectively, confidently lead, and deliver impactful presentations. Her expertise extends to intercultural training and change management, facilitating smooth transitions in multicultural work environments.

Saira's proficiency in management development programs, such as "Ready 2 Lead" and "New Hire Orientation Programs," has equipped numerous professionals with the skills to excel in leadership roles and seamlessly integrate into organizational cultures. She is also a seasoned coach and mentor, providing valuable guidance and support to individuals in their personal and professional growth journeys. Saira's ability to develop content and deliver training focusing on voice and accent improvement underscores her commitment to enhancing participants' communication abilities. Her impressive certifications, including PTE Trainer, Six Sigma Green Belt, Lean Concepts, Certified Phonics Trainer, and Certified Executive Coach, showcase her dedication to continuous learning and professional development.

With 16 years of training experience and a rich portfolio of skills and certifications, Saira is a trusted expert in equipping individuals with the knowledge and abilities necessary to thrive in today's dynamic work environment. Her extensive expertise in communication, leadership, and intercultural competence, along with her dedication to coaching and mentoring, has made her a sought-after trainer and mentor in professional development. Saira's impact on individuals and organizations is a testament to her commitment to excellence in training and personal growth.

Saira is a Corporate Trainer For

Leadership Skills

Training Since:
September, 2007

Business Communication Skills

Training Since:
September, 2007

Prevention of Sexual Harassment (POSH)

Training Since:
March, 2012

Accent Neutralization

Training Since:
September, 2007

Change Management

Training Since:
March, 2011

Work Experience

Process Associate

Computer and Information Technology (IT):
May, 2005 - December, 2006

Roles & Responsibilities

  • Executed and managed various tasks and processes following established procedures and quality standards
  • Collaborated with team members to analyze and improve workflow efficiency, resulting in streamlined operations
  • Conducted data analysis and generated reports to provide insights and support decision-making
  • Assisted in training new team members and contributed to the development of training materials
  • Responded to client inquiries and resolved issues, ensuring high customer satisfaction

Call Coach

Financial :
December, 2006 - March, 2010

Roles & Responsibilities

  • Conducted thorough customer service call evaluations, assessing quality and compliance standards adherence
  • Provided constructive feedback and coaching to customer service representatives, focusing on areas for improvement and skill enhancement
  • Collaborated with team leaders and managers to identify training needs and develop targeted coaching plans
  • Maintained detailed records of coaching sessions and performance feedback to track progress
  • Contributed to the development and refinement of call evaluation criteria and coaching processes

Corporate Trainer

Financial :
March, 2011 - present

Roles & Responsibilities

  • Designing and delivering customized training programs tailored to the unique needs of diverse corporate clients
  • Adapting training methodologies to accommodate various learning styles and ensure optimal knowledge transfer
  • Continuously assessing and gathering participant feedback to refine and enhance training content and delivery
  • Staying updated with industry trends and emerging technologies, integrating the latest insights into her training programs
  • Collaborating closely with client organizations to align training initiatives with their industry and corporate culture

Assistant Manager Learning Development

Education:
April, 2010 - April, 2019

Roles & Responsibilities

  • Collaborated with department heads to identify training needs and design customized learning programs for employees, aligning them with organizational goals
  • Conducted training sessions and workshops on a variety of topics, including sales techniques, customer service, and product knowledge
  • Assisted in developing training materials and resources, ensuring they were current and effective
  • Managed and maintained the Learning Management System (LMS), tracking employee progress and training completion
  • Evaluated the effectiveness of training programs through assessments and feedback, making continuous improvements

Skills

Leadership
Team Handing
Business Communications
Psychological Assessment
Performance Management
Project Planning
Employee Engagement

Education

Annamalai University

Psychology:
2015-2016

Projects

Posts

Courses

Leadership Skills
Business Communication Skills
Prevention of Sexual Harassment (POSH)
Accent Neutralization
Change Management

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