Rajkumar  Bengaluru India

Rajkumar

Business Communication Trainer in Bengaluru
Location
Bengaluru, India
Trainer Since
January, 2007
Crisis Management
Stress Management
Emotional Intelligence
Project Management Fundamentals
Negotiation Skills
Business Communication Skills
Time Management
Self Awareness
Influencing Skills
Location
Bengaluru, India
Trainer Since
January, 2007
Crisis Management
Stress Management
Emotional Intelligence
Project Management Fundamentals
Negotiation Skills
Business Communication Skills
Time Management
Self Awareness
Influencing Skills

Business Communication Trainer in Bengaluru

About Rajkumar

As an experienced professional with 20 years of a proven track record in service management and customer relationship management, I excel in delivering exceptional service to clients and enhancing employee performance. My expertise in people management, team collaboration, coaching, mentoring, and training has enabled me to successfully lead teams and improve overall service delivery.

I have a strong background in IT operations, quality assurance, storage management, procurement services, vendor management, and business continuity and risk management. My extensive experience in managing large-scale projects, programs, and portfolios, as well as my skills in resource management and risk management, have allowed me to successfully deliver business transition and transformation solutions, and mergers and acquisitions.

In addition, I have a deep commitment to employee satisfaction, bonding, and welfare, which has enabled me to build and lead high-performing teams. With my professional services, managed services, and remote infrastructure services expertise, I am confident in my ability to provide effective solutions for new business acquisition and engagement.

Overall, I am a results-oriented professional with a strong focus on customer service, service delivery, and service management. I am committed to delivering high-quality solutions and ensuring the success of my team and organization.

Rajkumar is a Corporate Trainer For

Crisis Management

Training Since:
June, 2014

Stress Management

Training Since:
January, 2011

Emotional Intelligence

Training Since:
February, 2012

Project Management Fundamentals

Training Since:
January, 2015

Negotiation Skills

Training Since:
June, 2012

Business Communication Skills

Training Since:
March, 2010

Time Management

Training Since:
January, 2007

Self Awareness

Training Since:
January, 2012

Influencing Skills

Training Since:
August, 2012

Work Experience

Client Engagement & Transition Manager

Computer and Information Technology (IT):
August, 2003 - July, 2009

Roles & Responsibilities

  • Client Engagement and Transition Manager is responsible for building and maintaining strong relationships with clients. They act as the main point of contact between the client and the organization and ensure that client needs are met, and expectations are exceeded.
  • Responsible for Transition Manager oversees the implementation of new projects for clients. They work with various teams within the organization to ensure that project timelines are met and that all deliverables are of high quality.
  • Responsible for new clients in the organization. This involves creating transition plans, coordinating with various teams, and ensuring a smooth and efficient transition process.
  • Development by identifying new opportunities for the organization to expand its client base. They work closely with the sales team to develop proposals and pitch new business to potential clients.
  • Managing a team of client engagement and transition professionals. They must provide guidance, support, and training to team members to ensure that they are delivering high-quality services to clients and achieving their goals.

Program Manager - Mergers & Acquisitions

Computer and Information Technology (IT):
September, 2016 - January, 2019

Roles & Responsibilities

  • Responsible for planning and executing multiple projects, ensuring that all deadlines are met and budgets are managed efficiently. You will need to work closely with different stakeholders to understand their requirements and align project objectives with the company's overall strategy.
  • Manage and motivate a team of project managers and other professionals involved in various projects. This includes setting objectives, providing guidance and direction, monitoring progress, and resolving any issues that arise.
  • Responsible for identifying and managing project risks and issues, including technical risks, resource constraints, and scheduling conflicts. You will need to develop and implement contingency plans to mitigate these risks and ensure that the project stays on track.
  • Communicate effectively with different stakeholders, including executives, project managers, and team members. This includes providing regular updates on project status, addressing concerns and issues, and managing expectations.
  • Responsible for identifying areas of improvement in project management processes and implementing changes to enhance efficiency, quality, and customer satisfaction. This includes evaluating project performance and identifying opportunities for process improvement, as well as developing and implementing best practices and standards across the organization.

Head, Delivery Project Manager

Computer and Information Technology (IT):
February, 2019 - present

Roles & Responsibilities

  • Provide management, leadership, and strategic vision in the creation of a new Project Management Unit
  • Create training and capacity-building processes and training modules to promote projects
  • Managing the best practices. Communicate with Senior Management on successes, issues, and lessons learned from implementation and share these across the organization.
  • Tracking and analyzing the progress of projects and addressing the issues

Technology Solutions Project Manager

Computer and Information Technology (IT):
August, 2010 - June, 2016

Roles & Responsibilities

  • Create management, communication plans, and processes.
  • Analyse and develop procedures for the management and technical duties.
  • Define project responsibilities with stakeholders.
  • Participate in how budget and staff are allocated for the project.
  • Maintain project time frames, budget estimates, and status reports.
  • Manages assigned IT projects to ensure adherence to budget, schedule, and scope of project.

Skills

Communication
Problem solving
Project Managing
Service Delivery
Program Managing
Cloud Services
Storage Management
Client Relationship

Education

M.S. in Software Engineering

Software Engineering:
1999-2004

M.Sc in Psychology

Applied Psychology :
2020-2022

Projects

Posts

Courses

Crisis Management
Stress Management
Emotional Intelligence
Project Management Fundamentals
Negotiation Skills
Business Communication Skills
Time Management
Self Awareness
Influencing Skills

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