Promila New Delhi India

Promila

Retail Banking Trainer in New Delhi
Location
New Delhi, India
Trainer Since
July, 2009
Retail Banking
Debt Recovery
Compliance & Controls
Financial Crime Compliance & Controls
AML Remediation
KYC
Location
New Delhi, India
Trainer Since
July, 2009
Retail Banking
Debt Recovery
Compliance & Controls
Financial Crime Compliance & Controls
AML Remediation
KYC

Retail Banking Trainer in New Delhi

About Promila

Meet Promila, a seasoned professional with over 13 years of dedicated experience as a Corporate Trainer. Promila's career in corporate training has been marked by a steadfast commitment to enhancing the knowledge and skills of individuals within the financial and compliance sectors.

Promila boasts a wealth of domain knowledge encompassing critical areas such as Retail Banking, Debt Recovery, Compliance & Controls, Soft Skills development, Financial Crime Compliance & Controls, KYC (Know Your Customer), Money Laundering prevention, and KYC/AML Remediation. Her expertise in these domains goes beyond theory, rooted in practical experience and a deep understanding of regulatory and industry best practices.

Promila's training programs are renowned for their effectiveness in bridging knowledge gaps and fostering skill development. She has a remarkable ability to simplify complex financial and compliance concepts, making them accessible and applicable in the real world. Her dedication to nurturing talent and enhancing the proficiency of individuals within organizations is truly commendable.

With Promila's extensive experience and robust domain knowledge, she stands ready to empower your team with the knowledge and skills needed to excel in the intricate landscape of retail banking, debt recovery, compliance, and financial crime prevention.

Promila is a Corporate Trainer For

Retail Banking

Training Since:
February, 2012

Debt Recovery

Training Since:
July, 2009

Compliance & Controls

Training Since:
April, 2015

Financial Crime Compliance & Controls

Training Since:
April, 2014

AML Remediation

Training Since:
September, 2018

KYC

Training Since:
July, 2019

Work Experience

Banker

Banking, Financial Services and Insurance:
December, 1983 - August, 2003

Roles & Responsibilities

  • Built and maintained strong relationships with customers, addressing their financial needs, and providing personalized banking solutions.
  • Conducted thorough financial assessments, including credit evaluations and risk analysis, to determine loan eligibility and creditworthiness.
  • Executed a wide range of banking transactions, including deposits, withdrawals, fund transfers, and loan disbursements, accurately and efficiently.
  • Ensured strict adherence to banking regulations, policies, and procedures, minimizing the risk of fraud and maintaining legal and regulatory compliance.
  • Kept up-to-date with banking products and services, educating customers on available options to help them make informed financial decisions.

Project Head

Banking, Financial Services and Insurance:
January, 2011 - November, 2011

Roles & Responsibilities

  • Developed comprehensive project plans, outlining objectives, timelines, budgets, and resource allocation to ensure successful project execution.
  • Managed project teams, assigning tasks, providing guidance, and fostering collaboration among team members to achieve project goals.
  • Identified potential project risks and formulated mitigation strategies, effectively minimizing disruptions and ensuring project continuity.
  • Maintained regular communication with clients, stakeholders, and senior management, providing project updates, addressing concerns, and ensuring alignment with client expectations.
  • Oversaw project deliverables, conducted quality assessments and implemented continuous improvement measures to enhance project outcomes and client satisfaction.

Professor

Education:
September, 2017 - March, 2019

Roles & Responsibilities

  • Delivered lectures and instructional materials to students, conveying complex subject matter effectively.
  • Contributed to the development and revision of academic courses, ensuring alignment with current educational standards.
  • Evaluated students' performance through assignments, exams, and assessments, providing constructive feedback on their academic progress.
  • Conducted research in the relevant field, publishing findings in scholarly journals and sharing knowledge with the academic community.
  • Guided and advised students on academic and career-related matters, fostering their personal and professional growth.

Senior Corporate Trainer

Banking, Financial Services and Insurance:
December, 2011 - present

Roles & Responsibilities

  • Conducted advanced training sessions for employees, focusing on specific skills and knowledge relevant to their roles.
  • Created and updated training materials, including manuals, presentations, and multimedia content, ensuring up-to-date and effective resources.
  • Evaluated the impact of training programs through assessments, surveys, and feedback, making improvements based on results.
  • Provided guidance and mentorship to junior trainers, helping them develop their training expertise and delivery skills.
  • Collaborated with management to design and implement strategic training plans that aligned with organizational goals and needs.

Skills

Remittance
Money Laundering
Debt Recovery
Customer Relationship Management
Compliance Controls
Retail Banking
KYC & Enhanced Due Diligence
RBI Audits & Returns
Team Management
Product & Sales Training
Branch Operations
Trade Services
Forex Conversion

Education

Delhi University

Psychology:
1980-1983

Projects

Posts

Courses

Retail Banking
Debt Recovery
Compliance & Controls
Financial Crime Compliance & Controls
AML Remediation
KYC

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