Nishita Bengaluru India

Nishita

Salesforce Administrator Trainer in Bengaluru
Location
Bengaluru, India
Trainer Since
February, 2019
Salesforce Administrator
Location
Bengaluru, India
Trainer Since
February, 2019
Salesforce Administrator

Salesforce Administrator Trainer in Bengaluru

About Nishita

Nishita stands tall with over 6 years of experience as a Corporate Trainer, etching her expertise onto the minds of countless individuals. But her passion doesn't lie in generic training grounds. Nishita is a Salesforce champion, a domain dominator who thrives on empowering teams with the magic of this powerful CRM platform.

Think of her as your personal Salesforce sherpa, guiding you confidently through the intricate valleys and exhilarating peaks of this ever-evolving landscape. With a keen eye for detail and an infectious enthusiasm, Nishita doesn't just impart knowledge; she ignites understanding.

Her training sessions aren't mere lectures; they're interactive journeys, packed with real-world scenarios, practical exercises, and a generous dose of her signature humor. Whether you're a Salesforce newbie or a seasoned administrator seeking to hone your skills, Nishita tailors her approach to meet your unique needs, ensuring everyone leaves feeling confident and equipped to conquer the Salesforce frontier.

But Nishita's impact extends beyond the training room. She's a passionate advocate for continuous learning, fostering a community of knowledge-sharing and collaboration. So, if you're looking to unlock the full potential of Salesforce within your team, look no further than Nishita. With her in-depth knowledge, engaging style, and unwavering dedication, she's the key to unlocking a world of Salesforce success.

Nishita is a Corporate Trainer For

Salesforce Administrator

Training Since:
February, 2019

Work Experience

Salesforce Admin Trainer

Computer and Information Technology (IT):
May, 2019 - present

Roles & Responsibilities

  • Created and implemented training modules targeted towards different learner needs and experience levels, covering both basic and advanced Salesforce administration functionalities. Utilized various instructional methods like lectures, hands-on exercises, case studies, and simulations to ensure knowledge retention.
  • Answered questions, clarified doubts, and offered personalized coaching to ensure trainees understood and applied Salesforce administration skills. Identified and addressed learning gaps, providing additional support materials and resources.
  • Designed and administered assessments to measure trainee understanding and gauge training effectiveness. Analyzed assessment results, identified knowledge gaps, and adjusted training content as needed.
  • Continuously monitored new feature releases, industry trends, and best practices. Updated training content and methods to ensure trainees acquired the latest knowledge and skills.
  • Partnered with internal teams, such as Human Resources and Sales, to customize training content and align it with organizational goals. Communicated with Salesforce admin teams and gathered feedback to improve training programs.

QA Engineer

Computer and Information Technology (IT):
October, 2010 - August, 2011

Roles & Responsibilities

  • Created test strategies and plans aligned with project requirements, covering diverse aspects like functionality, performance, security, and usability. Developed test cases covering various scenarios and edge cases.
  • Conducted thorough manual testing, verifying application behavior and identifying defects. Implemented and utilized automated testing frameworks, writing efficient test scripts to expedite regression testing and ensure code quality.
  • Logged and tracked identified defects clearly, including detailed descriptions, steps to reproduce, and expected behavior. Collaborated with developers to understand and resolve reported issues effectively.
  • Contributed to code review processes by providing testing-related insights and ensuring code adheres to quality standards. Participated in various QA activities like user acceptance testing and performance testing.
  • Proactively learned and implemented new testing techniques and tools to enhance testing efficiency and effectiveness. Maintained knowledge of industry best practices and kept abreast of relevant standards and regulations.

Salesforce Administrators

Computer and Information Technology (IT):
June, 2014 - April, 2016

Roles & Responsibilities

  • Configured custom objects, fields, workflows, and automation rules to streamline business processes and user workflows. Ensured smooth operation and optimal performance of the Salesforce platform.
  • Onboarded new users, addressed user queries and issues, and conducted training sessions to ensure efficient utilization of Salesforce functionalities. Cultivated a strong user community through ongoing support and communication.
  • Implemented data validation rules, enforced data governance policies, and performed regular data backups and maintenance to guarantee data quality and consistency. Mitigated data breaches and maintained data security practices.
  • Created custom reports and dashboards to track key performance indicators (KPIs) and provide valuable insights to business stakeholders. Analyzed data trends and identified areas for improvement within the Salesforce platform and business processes.
  • Proactively monitored new feature releases and updates, attending training sessions and webinars to stay informed about the latest functionalities and industry trends. Advocated for continuous improvement and implemented best practices to enhance Salesforce utilization within the organization

Skills

Data loader

Education

Punjab Technical University

Computer Application:
2006-2009

Guru Ghasidas University

Science:
2003-2006

Projects

Posts

Courses

Salesforce Administrator

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