Mihirr

Mihirr is a distinguished professional with a wealth of experience in the automotive industry, specializing in cutting-edge automobile technologies, operational processes, customer experience, and sales management. With an impressive career spanning over two decades, he has honed his expertise in new product technologies such as SHVS (Smart Hybrid Vehicle by Suzuki), Hybrid Vehicles, and Automatic Transmission. He excels in operational process auditing, CSS (Customer Service and Support) process management, customer experience enhancement, servitude, operational execution, and product technical sales and after-sales management. His multifaceted skill set extends to customer handling processes, encompassing quantitative and qualitative analysis. Furthermore, he is an accomplished trainer, offering managerial effectiveness, soft skills, and customer interaction coaching.

With more than 20 years of professional experience, he has consistently demonstrated his dedication to innovation and excellence in the automotive sector. His deep knowledge of cutting-edge automobile technologies and operational processes has enabled him to contribute significantly to developing and improving new products and customer service strategies.

His role in product technical sales and after-sales management has strengthened his ability to bridge the gap between technology and customer satisfaction. His proficiency in customer handling processes and quantitative and qualitative analysis has resulted in enhanced customer experiences.

As a coach and trainer, He has empowered numerous individuals and teams with valuable skills in managerial effectiveness, soft skills, and customer interaction, making him a valuable asset in talent development.

In summary, he is a seasoned professional with over 20 years of experience in the automotive industry, specializing in new product technologies, operational processes, customer experience, sales management, and training. His broad skill set and extensive industry knowledge make him a versatile and invaluable contributor to the automotive sector's growth and customer-centric strategies.