Krishnendu
Business Communication Skills Trainer in Kolkata
Krishnendu is a certified English Language Trainer with over 15 years of experience in the training and customer service industry. He has worked as a Voice & Accent Trainer and Process Trainer for over a decade with various BPOs. He has trained NHT batches for domains such as E-Commerce, US Recruitment, Telecom, Tech Support, and Customer Care, focusing on helping candidates overcome MTI and RTI and develop a Neutral Accent to cater to global customers.
He has experience conducting refresher training on Communication and Soft Skills for performance enhancement. He has designed, developed, and delivered a Leadership Training program for newly promoted or inducted Team Leads and Trainers. Additionally, he has conducted training programs on People Management, Leadership, Communication/Soft skills & Process, and consistently aimed to achieve positive results.