Karishma

Karishma is a seasoned professional passionate about enhancing customer service excellence and interpersonal skills. With six years of dedicated experience as a Customer Service, Soft Skills, and Telephone Etiquette trainer, she has significantly shaped individuals' and organizations' abilities to deliver exceptional customer experiences. Karishma's expertise extends beyond just imparting theoretical knowledge; she brings real-world practicality to her training, allowing her students to grasp the concepts and apply them effectively in their roles.

In her role as a trainer, Karishma has consistently demonstrated a commitment to nurturing her trainees' soft skills and customer-centric mindset. Her training programs empower individuals to communicate effectively, resolve conflicts, and handle challenging customer interactions gracefully and professionally. Moreover, with a focus on telephone etiquette, Karishma equips her students with the necessary skills to leave a positive and lasting impression during phone conversations, which are often customers' first point of contact. With her extensive experience and dedication to cultivating essential skills, Karishma is undoubtedly a valuable asset in customer service training.