Gertrude Nairobi Kenya

Gertrude

Managerial Developmental Program (MDP) Trainer in Nairobi
Location
Nairobi, Kenya
Trainer Since
January, 2013
Time Management
Ethical Leadership
Managerial Developmental Program (MDP)
Presentation Skills
Work Integrity
Code of Conduct
Introduction to Decision Making
Business Ethics
Leadership for Managers
Location
Nairobi, Kenya
Trainer Since
January, 2013
Time Management
Ethical Leadership
Managerial Developmental Program (MDP)
Presentation Skills
Work Integrity
Code of Conduct
Introduction to Decision Making
Business Ethics
Leadership for Managers

Managerial Developmental Program (MDP) Trainer in Nairobi

About Gertrude

Gertrude is a seasoned Corporate Trainer with over 11 years of experience fostering essential professional skills and leadership qualities across various corporate sectors. Her expertise spans Time Management, Ethical Leadership, and Managerial Development Programs (MDP), where she has consistently empowered teams to optimize productivity and enhance organizational effectiveness.

In her training sessions, Gertrude brings an in-depth understanding of critical areas such as Presentation Skills, Work Integrity, and Code of Conduct. She ensures that participants not only develop the technical skills required for their roles but also adopt ethical and responsible approaches to workplace challenges. Her sessions on Introduction to Decision Making provide a structured framework for managers and employees alike, enabling them to make informed choices that align with business goals while adhering to ethical standards.

Gertrude is particularly passionate about Business Ethics and Leadership for Managers. She guides emerging and experienced leaders to understand the impact of their decisions and leadership styles on team dynamics and organizational culture. Her hands-on approach combines real-world examples with engaging activities, helping participants connect theory with practical applications.

Known for her engaging and insightful training style, Gertrude creates an interactive learning environment that encourages open discussion and personal growth. She incorporates role-plays, case studies, and scenario-based learning to facilitate understanding and retention, empowering participants to return to their roles with renewed confidence and competence. Gertrude’s commitment to fostering a culture of integrity, accountability, and professional excellence makes her a valuable asset in any organizational training program aimed at cultivating effective, ethical leaders.

Gertrude is a Corporate Trainer For

Time Management

Training Since:
July, 2014

Ethical Leadership

Training Since:
January, 2013

Managerial Developmental Program (MDP)

Training Since:
December, 2014

Presentation Skills

Training Since:
July, 2013

Work Integrity

Training Since:
July, 2013

Code of Conduct

Training Since:
July, 2013

Introduction to Decision Making

Training Since:
July, 2013

Business Ethics

Training Since:
July, 2013

Leadership for Managers

Training Since:
July, 2013

Work Experience

Corporate Trainer

Education:
February, 2024 - present

Roles & Responsibilities

  • Designs and structures training programs tailored to meet the organization’s goals and employee skill gaps, ensuring content is relevant, engaging, and up-to-date
  • Conducts in-person or virtual training sessions, workshops, and seminars, employing various methods like presentations, role-playing, and interactive activities to maximize learning and engagement
  • Collaborates with department heads and HR to assess the learning needs of employees, identifying areas for skill improvement and aligning training objectives accordingly
  • Collects feedback and performance data from training sessions to gauge their impact, continuously refining content and methods based on participant feedback and training outcomes
  • Guidance and support to employees post-training, addressing questions, reinforcing skills, and facilitating continued development through coaching and follow-ups

Principal Consultant

Consultancy :
November, 2019 - present

Roles & Responsibilities

  • Maintain strong relationships with clients, ensuring their needs are met and delivering tailored solutions that align with their business goals
  • Guidance and strategic recommendations to clients, helping them solve complex problems and drive business transformation
  • Take full ownership of project delivery, ensuring timelines, budgets, and quality standards are met while addressing any challenges that arise
  • Lead and mentor consulting teams, providing coaching and fostering a collaborative environment to ensure high performance and professional growth
  • Identify new opportunities for business expansion, contribute to proposal development, and support the overall growth of the consulting practice through client acquisition and retention

Manager

Manufacturing:
January, 2012 - October, 2019

Roles & Responsibilities

  • Formulated and implemented policies, strategies, and guidelines on ethics management within the company
  • Spearheaded the creation of various integrity and ethics policies, such as conflict of interest, gift, witness protection, whistleblowing, and the code of conduct and ethics
  • Advocated for periodic policy reviews to ensure compliance with relevant laws and regulations
  • Enforced ethical and integrity-related laws by investigating complaints of misconduct and recommending appropriate actions as per company policies
  • Provided strategic, professional, and technical advice to the board, management, and employees on ethics, integrity, anti-corruption laws, and compliance

Analysis and Production Officer

Consultancy :
August, 2005 - December, 2011

Roles & Responsibilities

  • Conducted detailed data analysis to identify trends, patterns, and anomalies, providing actionable insights for production optimization
  • Coordinated with production teams to ensure the timely execution of analysis reports, influencing decision-making in production planning and process improvements
  • Monitored production performance and identified areas for improvement, implementing corrective actions to optimize efficiency and reduce costs
  • Managed the preparation and maintenance of production schedules, ensuring alignment with analysis reports and production goals
  • Collaborated with cross-functional teams to resolve production issues by providing analytical support and recommendations based on data findings

Team Leader - Customer Advisor

Banking, Financial Services and Insurance:
November, 1995 - July, 2005

Roles & Responsibilities

  • Led and motivated a team of customer advisors to achieve high levels of customer satisfaction and meet organizational service targets
  • Monitored daily operations, ensuring efficient handling of customer inquiries and alignment with service standards and protocols
  • Provided guidance and support to team members by offering constructive feedback, conducting one-on-one coaching sessions, and fostering skill development
  • Analyzed team performance metrics to identify trends, address gaps, and implement strategies to enhance productivity and customer experience
  • Resolved escalated customer issues promptly and professionally, collaborating with other departments when necessary to ensure successful resolutions

Skills

Time Management
Life Coaching
Leadership Development
Ethics and Integrity
Problem Solving
Critical Thinking
Public Speaking
Strategic Thinking
Active Listening
Decision-Making
Customer Analysis
Data Analysis
Presentation Skills
Change Management

Education

Kenyatta University

Education (Arts):
1990-1994

University of Nairobi

Strategic Management:
2003-2007

Projects

Customer Satisfaction

Manufacturing:
April 2016 - August 2016

Ethics Riss Assessment

Manufacturing:
January 2017 - June 2017

Posts

Customer Satisfaction

Manufacturing:
April 2016 - August 2016

Ethics Riss Assessment

Manufacturing:
January 2017 - June 2017

Courses

Time Management
Ethical Leadership
Managerial Developmental Program (MDP)
Presentation Skills
Work Integrity
Code of Conduct
Introduction to Decision Making
Business Ethics
Leadership for Managers

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