Geetanjali Gautam Buddha Nagar India

Geetanjali

Core Sales Skills Trainer in Gautam Buddha Nagar
Location
Gautam Buddha Nagar, India
Trainer Since
December, 2021
Core Sales Skills
Organisational Structure
Location
Gautam Buddha Nagar, India
Trainer Since
December, 2021
Core Sales Skills
Organisational Structure

Core Sales Skills Trainer in Gautam Buddha Nagar

About Geetanjali

Geetanjali, a dedicated freelancer specializing in Learning and Development, is committed to delivering exceptional solutions that empower organizations and individuals to unlock their complete potential. With a passion for creating impactful training materials, Geetanjali leverages her extensive experience, skills, and dedication to drive growth and success in the dynamic field of Learning and Development. With over seven months of successful freelancing, Geetanjali brings a wealth of expertise acquired throughout her career in various industries.

Geetanjali's professional journey includes a significant role as the Deputy Manager of Learning and Development at HDFC Life in Ghaziabad, where she served as a Training Manager for the Agency Life Channel. Her responsibilities ranged from training and developing Financial Consultants and New Sales Managers to overseeing new product launch training sessions, managing process changes, and conducting proctored assessments. Beyond training, she actively engaged in people management, involving Financial Consultants in various training programs and workshops, and implementing effective recognition and reward strategies. Before her freelancing venture, Geetanjali held the position of Assistant Manager in Learning and Development at Max Skill First Limited in Kurukshetra, where she played a pivotal role in training new sales staff, organizing meetings, presentations, and maintaining high pass percentages in Advisor Exams.

Geetanjali's diverse background also includes experience as a Branch Operations Officer at Kotak Life in Patiala, Punjab, where she managed branch operations focusing on customer retention, policy servicing, and underwriting. With a Master of Business Administration (MBA) in Finance from Punjab Technical University, Geetanjali combines her academic knowledge with practical experience to provide holistic Learning and Development solutions. Geetanjali is eager to connect with like-minded professionals passionate about development and growth, inviting collaboration and discussions about potential opportunities.

Geetanjali is a Corporate Trainer For

Core Sales Skills

Training Since:
December, 2021

Organisational Structure

Training Since:
December, 2021

Work Experience

Deputy Manager Learning and Development

Banking, Financial Services and Insurance:
March, 2018 - April, 2019

Roles & Responsibilities

  • Designed and executed training initiatives aimed at enhancing the skills and knowledge of employees across various departments
  • Played a key role in identifying learning needs within the organization by conducting thorough needs assessments and gap analyses, ensuring that training programs were tailored to address specific areas of improvement
  • Effectively delivered engaging and informative training sessions, workshops, and seminars to employees, enhancing a conducive learning environment and promoting the acquisition of new skills
  • Worked closely with departmental leaders to understand their team's learning requirements and align training programs with organizational goals, ensuring a strategic and cohesive approach to employee development
  • Implemented potential evaluation mechanisms to assess the effectiveness of training programs, gathering feedback and metrics to measure the impact on employee performance and organizational objectives
  • Proactively researched and incorporated industry best practices and emerging trends into the learning and development strategy, ensuring that the organization remained at the forefront of employee development and talent management

Corporate Trainer

Banking, Financial Services and Insurance:
December, 2021 - present

Roles & Responsibilities

  • Designing and implementing comprehensive corporate sales training programs that address the specific needs of the sales team
  • Delivering engaging and effective training sessions using a variety of instructional methods, such as workshops, role-playing exercises, and multimedia presentations
  • Conducting assessments of the sales team's current skill levels and performance gaps to tailor training content accordingly
  • Analyzing sales metrics and performance data to identify areas for improvement and track the effectiveness of training initiatives
  • Developing training materials, including presentations, manuals, and multimedia content, to support the learning objectives and ensure consistency in training delivery
  • Staying abreast of industry trends, market dynamics, and changes in sales techniques to incorporate relevant and up-to-date information into training programs
  • Offering individual coaching sessions to sales team members to reinforce learning, address specific challenges, and provide constructive feedback for continuous improvement
  • Working closely with sales managers, HR, and other relevant departments to align training programs with organizational goals and objectives
  • Collaborating with subject matter experts to ensure training content reflects the latest product knowledge and sales strategies

Learning and Development

Banking, Financial Services and Insurance:
January, 2015 - April, 2016

Roles & Responsibilities

  • Designed and delivered training modules to address specific skill gaps and enhance the overall capabilities of employees
  • Assessed the learning needs of individuals and teams within the organization to identify areas for improvement and tailor training initiatives accordingly
  • Led engaging and informative training sessions to ensure the effective transfer of knowledge, fostering a culture of continuous learning and development
  • Established and executed assessment mechanisms to measure the impact of learning interventions, gathering feedback to refine and improve future training programs
  • Worked closely with internal and external subject matter experts to incorporate industry best practices and ensure that training content remained current and relevant
  • Oversaw the coordination of training materials, resources, and logistics, ensuring seamless delivery of training initiatives and providing ongoing support to participants

Branch Operations Officer

Banking, Financial Services and Insurance:
December, 2012 - December, 2014

Roles & Responsibilities

  • Oversaw the day-to-day activities of the branch, including opening and closing procedures, ensuring efficient workflow, and addressing operational challenges promptly
  • Provided leadership to a team of branch employees, offering guidance and support to ensure they met performance targets, upheld customer service standards, and complied with operational policies
  • Enforced and implemented company policies and operational procedures, ensuring compliance with regulatory requirements and promoting a culture of adherence to established protocols
  • Fostered strong relationships with customers by resolving inquiries, addressing concerns, and ensuring a positive customer experience. Monitored and improved customer service standards within the branch
  • Managed financial transactions and maintained accurate records of daily transactions. Conducted regular audits to ensure financial accuracy, identify discrepancies, and implement corrective measures
  •  Identified and mitigated operational risks by implementing risk management protocols, conducting regular risk assessments, and collaborating with relevant stakeholders to address potential issues and improve overall branch security and compliance

Skills

Training
Microsoft Word
Microsoft Powerpoint
Customer Service
Employee Training
Product Training
Sales Operation
Customer Retention

Education

Punjab Technical University

Finance:
2007-2009

Projects

Lead Generation for APC channel

Banking, Financial Services and Insurance:
April 2017 - May 2017

Posts

Lead Generation for APC channel

Banking, Financial Services and Insurance:
April 2017 - May 2017

Courses

Core Sales Skills
Organisational Structure

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