Divya Kolkata India

Divya

Critical Thinking Trainer in Kolkata
Location
Kolkata, India
Trainer Since
November, 2013
Business Communication Skills
Email Writing and Etiquettes
Critical Thinking
Body language
Accent Neutralization
Team Building
Location
Kolkata, India
Trainer Since
November, 2013
Business Communication Skills
Email Writing and Etiquettes
Critical Thinking
Body language
Accent Neutralization
Team Building

Critical Thinking Trainer in Kolkata

About Divya

Divya is a seasoned professional in behavior, soft skills, and communication training. With an impressive total of 21 years of experience, Divya has honed her expertise for 17 years, making her a true stalwart in the field. She has demonstrated proficiency as an accomplished trainer across diverse industries, including pharma, manufacturing, logistics, finance, IT, and ITES. Her exceptional training skills have garnered praise and commendation from clients and peers, cementing her reputation as a trusted authority in her field.

With a specialization in areas such as Business Communication Skills, Email Writing and Etiquette, Critical Thinking, Body Language, and Accent Neutralization, Divya brings a comprehensive toolkit of skills to her training programs. Her commitment to enhancing employees' skill sets stands out as she strives to transform them into invaluable assets for their organizations. Divya's extensive experience and unwavering dedication make her a go-to trainer for those looking to excel in soft skills and communication.

Suppose you or your organization seek an expert in behavior, soft skills, and communication training. In that case, Divya's 17 years of experience and her proven track record in various industries make her the ideal choice to help you achieve your goals.

Divya is a Corporate Trainer For

Business Communication Skills

Training Since:
November, 2013

Email Writing and Etiquettes

Training Since:
November, 2013

Critical Thinking

Training Since:
November, 2013

Body language

Training Since:
November, 2013

Accent Neutralization

Training Since:
November, 2013

Team Building

Training Since:
November, 2013

Work Experience

Senior officer - Training

Education:
January, 2006 - February, 2010

Roles & Responsibilities

  • Conducted training sessions on English Grammar Usage and Accent Neutralization for newly hired trainees to ensure effective communication skills within the organization
  • Delivered Soft Skills Training to new hire trainees, enhancing their interpersonal and communication skills and promoting a customer-centric approach
  • Provided On-the-Job Training (OJT) to domestic and international agents, facilitating their skill development and ensuring they met job performance standards
  • Designed and developed comprehensive training modules, aligning them with organizational goals and industry best practices to enhance the effectiveness of training programs
  • Mentored and guided newly hired trainers, equipping them with the necessary knowledge and skills to effectively train and assess new employees
  • Participated in the recruitment process by evaluating and selecting suitable trainees aligned with the organization's requirements and standards for various positions

Lead V&A Trainer

Computer and Information Technology (IT):
February, 2010 - July, 2012

Roles & Responsibilities

  • Conducted English grammar usage training for newly hired trainees to enhance their language proficiency and communication skills
  • Delivered training sessions on Accent Globalization to newly hired trainees, enabling them to communicate effectively in a global business environment
  • Provided soft skills training to new hire trainees, focusing on interpersonal skills, teamwork, and customer service, enhancing their employability
  • Led communication up-skilling sessions for other support functions, addressing specific communication needs and improving overall team effectiveness
  • Developed and conducted a comprehensive training program for managers, focusing on leadership and communication skills to enhance their management capabilities
  • Played a key role in the recruitment process by evaluating candidates' communication and language skills and ensuring the selection of qualified individuals for training programs. Additionally, actively contributed to developing training modules to maintain and update the training curriculum

Trainer - V&A and Soft Skills

Education:
July, 2012 - October, 2013

Roles & Responsibilities

  • Handled the needs of a location and coordinated with clients to ensure training programs aligned with their specific requirements
  • Provided training on English grammar usage for newly hired trainees, enhancing language proficiency and effective communication skills
  • Delivered training on Accent Globalization for new hires, helping them adapt to diverse linguistic and cultural requirements
  • Conducted Soft Skills Training for newly hired trainees, focusing on interpersonal skills, leadership, and overall personal development
  • Offered training in communication skills, enhancing verbal and written communication abilities of trainees
  • Provided specialized training sessions on Email Etiquette, Meeting and con Call Etiquette, Team Building, Corporate Etiquette, and mentoring new hire trainees from other batches to promote professional conduct and teamwork
  • Developed training modules to ensure content relevance and effectiveness in meeting the organization's training objectives

Corporate Trainer

Education:
November, 2013 - present

Roles & Responsibilities

  • Handle the needs of a specific location and coordinate with clients to ensure training programs align with their requirements
  • Provide training on English grammar usage for newly hired trainees, enhancing their language skills and communication abilities
  • Conduct training sessions on Accent Globalization for new hires, helping them improve their language proficiency and adapt to diverse accents
  • Deliver Soft Skills training to equip new hire trainees with essential interpersonal and communication skills, enhancing their professional capabilities
  • Offer training in communication skills, covering various aspects of effective communication, including verbal, written, and non-verbal communication techniques
  • Conduct specialized training sessions in Email Etiquette, Meeting and conference Call Etiquette, and Team Building
  • Promoting professional behavior and fostering a positive and collaborative work environment. Additionally, develop training modules to ensure the ongoing enhancement of training programs

Skills

Critical Thinking
Presentation Skills
Interpersonal Skills
Accent Neutralization
Module Development
Communication Skills

Education

Loyola College

Travel & Tourism:
1998-1999

Madras Christian College

History:
1995-1998

Pondicherry University

HR:
1999-2001

Projects

Posts

Courses

Business Communication Skills
Email Writing and Etiquettes
Critical Thinking
Body language
Accent Neutralization
Team Building

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