Dipti

Dipti is a seasoned professional with over 18 years of experience in corporate training and a wealth of knowledge in various domains. As a Salesforce Administrator and Developer, Dipti possesses a comprehensive understanding of Salesforce and its development and expertise in Siebel, Unix Shell Scripting, SQL, Oracle PLSQL, Python, Data warehouse and ETL, and Informatica Power Center. With a strong background in training, Dipti has conducted numerous sessions on COT products like Siebel CRM, Salesforce CRM, and Telecom IT - BSS/OSS, showcasing her deep understanding of Telecom frameworks.

Throughout her training engagements, Dipti has successfully handled customer assignments and provided consultancy services to esteemed clients, including Huawei, Vodafone Qatar - MNP, Vodafone India, Surfline Ghana, Idea BSS, NATCOM, Tech Mahindra, Cognizant, Capgemini, Mphasis, Hoonar, Abu Dhabi Judicial Department, CTI, Subex, Michelin, MindTree, Eton Technologies, Comcast, and Sigmoid Analytics. In addition, her expertise has taken her to various onsite locations, where she conducted client training on CRM functionalities, receiving outstanding feedback for her exceptional skills.

Dipti's professional accomplishments are a testament to her dedication and proficiency. Recognized as an excellent communicator and possessing strong interpersonal skills, she excels as a fast learner. Additionally, she has been acknowledged as a valuable team player, earning awards for her professional and behavioral performances, including the esteemed titles of "Valuable Team Player," "Cookies Award," and "CHANGE AGENT Award" within her organization. With her extensive experience and versatile skill set, Dipti is ready to impact the world of Salesforce and corporate training significantly.