Diganta Guwahati India

Diganta

Team Building Trainer in Guwahati
Location
Guwahati, India
Trainer Since
January, 2009
Sales
Customer Support Service & Communication
Team Building
Leadership Skills
Location
Guwahati, India
Trainer Since
January, 2009
Sales
Customer Support Service & Communication
Team Building
Leadership Skills

Team Building Trainer in Guwahati

About Diganta

Diganta is a seasoned Learning and Development (L&D) consultant with an impressive career spanning over 23 years. Within this extensive tenure, Diganta has honed his skills and expertise, dedicating 11 years to various corporate roles and the remaining time to training and consulting. His comprehensive knowledge base encompasses a wide range of critical subjects, including Sales Management, Customer Service, Teamwork and leadership, Entrepreneurship Development, Business Communication, Interview Preparation, campus-to-corporate transitions, and a plethora of other Soft Skill topics. This multifaceted expertise reflects Diganta's versatility in the realm of professional development.

Throughout his career, Diganta has consistently demonstrated his proficiency by training individuals at both junior and mid-management levels across diverse industries. His ability to bridge the gap between theoretical knowledge and practical application makes him a sought-after resource in the L&D field. With a deep understanding of the intricacies of Sales Management, the nuances of Customer Service excellence, and the nuances of effective leadership, Diganta is well-equipped to help organizations and individuals thrive in today's competitive business landscape. His commitment to enhancing skills, nurturing talent, and facilitating personal growth underscores his dedication to fostering success in every endeavor he undertakes.

Diganta is a Corporate Trainer For

Sales

Training Since:
January, 2009

Customer Support Service & Communication

Training Since:
January, 2009

Team Building

Training Since:
January, 2009

Leadership Skills

Training Since:
January, 2009

Work Experience

Corporate Trainer

Computer and Information Technology (IT):
January, 2009 - present

Roles & Responsibilities

  • Designing and facilitating training sessions, workshops, and programs tailored to the organization's needs and objectives
  • Identify skill gaps and training requirements within the company through surveys, interviews, and performance evaluations.
  • Develop training materials, including manuals, presentations, and e-learning modules, to ensure effective knowledge transfer.
  • Progress of trainees, evaluate training effectiveness and make necessary adjustments to improve learning outcomes.
  • Offering constructive feedback to participants, helping them enhance their skills and knowledge.
  • Relevance of training content, they stay current with industry trends and best practices, updating training programs accordingly.

Sales

Computer and Information Technology (IT):
February, 1998 - December, 2008

Roles & Responsibilities

  • Identified and reached out to potential customers, nurturing leads, and building rapport to understand their needs and preferences
  • Researched industry trends, competitor strategies, and customer behavior to identify opportunities for sales growth and market expansion
  • Created compelling sales pitches and presentations, highlighting product features and benefits, and effectively communicated value propositions to customers
  • Collaborated with clients to negotiate favorable terms, pricing, and contract agreements, ensuring mutual satisfaction and adherence to company policies
  • Set and met sales goals, consistently exceeding targets through effective time management, sales strategies, and customer relationship management
  • Assisted customers with product inquiries, resolved issues, and ensured a smooth transition from the sales process to post-sale services, fostering customer loyalty and satisfaction

Skills

Sales Management
Customer Service
Team Building
Leadership

Education

New Delhi Institute of Management,

HR & Marketing:
1995-1997

Projects

Posts

Courses

Sales
Customer Support Service & Communication
Team Building
Leadership Skills

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