Dhanya Chennai India

Dhanya

Manual Testing Trainer in Chennai
Location
Chennai, India
Trainer Since
April, 2023
Manual Testing
Location
Chennai, India
Trainer Since
April, 2023
Manual Testing

Manual Testing Trainer in Chennai

About Dhanya

Dhanya is a highly skilled and experienced corporate trainer specializing in the Banking, Financial Services, and Insurance (BFSI) sector. With years of industry experience and a passion for teaching, Dhanya has established herself as a respected expert in her field.

As a trainer, she aims to help organizations and individuals achieve their maximum potential by imparting knowledge and skills relevant to the BFSI industry. Her training programs are tailored to meet the specific needs of her clients and are designed to be interactive, engaging, and effective.

Dhanya's extensive knowledge of the BFSI industry has been gained through years of experience in various roles within the sector. She has worked in different capacities, such as banking operations, customer service, credit analysis, and risk management. This diverse experience has given her a deep understanding of the industry and has enabled her to design and deliver training programs that are relevant and practical.

Dhanya is a Corporate Trainer For

Manual Testing

Training Since:
April, 2023

Work Experience

Sr Manager T&D and Knowledge Management

Banking, Financial Services and Insurance:
December, 2018 - July, 2021

Roles & Responsibilities

  • Handled all the training functions across three countries – UAE-WA-IN-BH-Jersey Managing NHT till incubation delivery with a high percentage in training throughput
  • Ensured that group learning procedures created all relevant learning programs
  • Supported design and delivery of training programs for new tools and process rollouts, Compliance policy – responsibility for embedding regulatory and business conduct, Page 2 of 4 across standard chartered banks
  • A strong hand on digital content development, GAP analysis, and customer-centric Project - Think client – Based on client obsession culture
  • Handled all the training and knowledge download for the digital platform through advanced new-aged digital tools

Chief Learning & Development Manager

Computer and Information Technology (IT):
August, 2021 - present

Roles & Responsibilities

  • Created and executed learning strategies and programs.
  • Designed and delivered e-learning courses, workshops, and other training.
  • Trained E-learning -LMS -Capability Building-Success Factors-Talent management – Learning Management-Sales training -Organizational Development
  • Drove the continual optimization and maturity of learning systems and programs aligned to business strategy
  • Developed impactful learning solutions to drive the business strategy

Trainer

Banking, Financial Services and Insurance:
August, 2010 - January, 2012

Roles & Responsibilities

  • Designed and developed training programs tailored to the organization's specific needs.
  • Managed the sessions, interactive activities, and role-playing exercises to engage the learners and ensured they understood the material.
  • Gave the assessment methods, such as quizzes, surveys, and focus groups, to gather feedback from the learners and measure the impact of the training.
  • Attended conferences read industry publications, and network with other professionals in the field.
  • Collaborate with subject matter experts to ensure that the training material is accurate and relevant.

Team Leader

Computer and Information Technology (IT):
January, 2012 - June, 2013

Roles & Responsibilities

  • Worked with your team to set specific goals that align with the organization's overall objectives, communicate the importance of these goals to your team members, and motivate them to achieve them.
  • Ensured that your team members knew their roles and responsibilities, provided feedback on their performance, and kept them informed about any changes or updates in the project.
  • Resolved conflicts among team members should identify the root cause, listen to both sides and find a solution that benefits everyone.
  • Helped the team grow professionally, & should provided coaching and mentoring to help them develop new skills and improve their performance.

Skills

C
C++
Basic Computer
Networking
Business Communication
Time Management
Team Management

Education

B.Sc. Psychology

Psychology:
2012-2016

B.Sc.

Microbiology:
2001-2004

M.Sc. Psychology

Psychology:
2019-2021

Projects

Posts

Courses

Manual Testing

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