Ankisha

Ankisha is a highly skilled professional with extensive experience in Salesforce administration, business analysis, and consulting. She holds multiple certifications demonstrating expertise in various Salesforce implementation and management aspects.

As a Salesforce Certified Administrator, she comprehensively understands Salesforce platform configuration, customization, and user management. This certification showcases her ability to handle system administration tasks, maintain data integrity, and optimize Salesforce functionality to meet business needs.

Furthermore, her certification as a Salesforce Certified Business Analyst highlights their proficiency in gathering and analyzing business requirements, translating them into technical specifications, and collaborating with stakeholders to ensure successful Salesforce implementations. This certification demonstrates her ability to bridge the gap between business processes and technology solutions.

Her expertise extends to specific Salesforce Clouds as well. With certifications as a Salesforce Certified Service Cloud Consultant and a Salesforce Certified Sales Cloud Consultant, she possesses in-depth knowledge of these respective Salesforce clouds. Includes expertise in designing and implementing Service Cloud and Sales Cloud solutions, configuring automation processes, and optimizing customer service and sales operations.

Her dedication to continuous learning is evident through their achievement as a Salesforce Trailhead Ranger. This accomplishment signifies Her commitment to exploring and mastering various Salesforce trials and modules, further enhancing their knowledge and skills in Salesforce.

Moreover, she has expanded their agile project management expertise by acquiring the Certified Scrum Product Owner (CSPO®) and Certified Professional Scrum Master (PSM™) certifications. These certifications validate her ability to effectively collaborate with cross-functional teams, prioritize backlog items, and ensure successful project delivery using Scrum methodologies.

Additionally, she possesses knowledge and experience in MS Dynamics 365 CRM, specifically with certifications in MB 200 and Sales MB -717. Highlights their proficiency in implementing and customizing Dynamics 365 CRM solutions, supporting sales processes, and optimizing customer relationship management. With her diverse range of certifications, including Salesforce administration, business analysis, consulting, Scrum, and MS Dynamics 365 CRM, they bring a comprehensive skill set to drive successful Salesforce implementations, optimize business processes, and deliver exceptional customer experiences.

Her dedication to professional growth, combined with their practical experience in various Salesforce domains and agile methodologies, positions them as a valuable asset in leveraging Salesforce and other CRM platforms to streamline operations, enhance customer engagement, and drive business growth.