Angelica

Meet Angelica, a seasoned professional with over 10 years of diverse experience across multinational corporations. With expertise spanning Customer Service Leadership, Human Resources, Recruitment, Product Management, and Soft Skills Training, Angelica brings a wealth of knowledge to her role as a Customer Excellence and Emotional Intelligence Trainer. Throughout her career, she has honed her skills through hands-on experience and formal training, accumulating more than 9 years specifically dedicated to training professionals to enhance their emotional intelligence and customer service acumen.

Angelica's proficiency extends beyond her extensive professional background; she is well-versed in various computer applications, including Internet Explorer and Microsoft Office. Her mastery of these tools, cultivated through training sessions and practical application, underscores her commitment to excellence in every aspect of her work. With a passion for empowering others and a rich reservoir of expertise, Angelica is poised to make a significant impact in fostering customer excellence and emotional intelligence among professionals and organizations alike.