Sudheer Bengaluru India

Sudheer

DevOps Professional Trainer in Bengaluru
Location
Bengaluru, India
Trainer Since
March, 2017
VMware Data Center Virtualization
DevOps Professional
VMware Kubernetes Fundamentals and Cluster Operations
Location
Bengaluru, India
Trainer Since
March, 2017
VMware Data Center Virtualization
DevOps Professional
VMware Kubernetes Fundamentals and Cluster Operations

DevOps Professional Trainer in Bengaluru

About Sudheer

Sudheer is a seasoned IT professional with a remarkable portfolio in virtualization and DevOps. As a VMware Data Center Virtualization and DevOps Professional, Sudheer has become a trusted authority in the field, specializing in key technologies such as VMware vSphere, vSAN, Tanzu Kubernetes Grid, Industry Standard Server, Networking, Red Hat Enterprise Linux, Windows Server, Active Directory, and Exchange. With over 12 years of hands-on industry experience, Sudheer's expertise spans many critical infrastructure components and software solutions. A relentless pursuit of excellence has marked his career journey, and he has honed his skills to perfection through a combination of real-world experience and a passion for training and technical support.

What sets Sudheer apart is his dedication to sharing his vast knowledge with others. With 7 years of experience as a trainer and technical support expert, Sudheer has been instrumental in shaping the careers of countless professionals. His deep understanding of Data Center operations and end-user computing has made him an invaluable resource for individuals and organizations seeking to optimize their IT environments. Whether helping teams harness the power of virtualization or guiding them through the intricacies of Kubernetes, Sudheer's commitment to facilitating learning and problem-solving has established him as a sought-after figure in the IT landscape. Join us as we delve into Sudheer's journey, exploring the depths of his expertise and his impact on the ever-evolving world of technology.

Sudheer is a Corporate Trainer For

VMware Data Center Virtualization

Training Since:
December, 2022

DevOps Professional

Training Since:
March, 2017

VMware Kubernetes Fundamentals and Cluster Operations

Training Since:
September, 2017

Work Experience

Subject Matter Expert

Computer and Information Technology (IT):
August, 2022 - present

Roles & Responsibilities

  • Provide expert guidance on VMware technologies, including VMware vSphere 7 & 8, VMware vSAN 7 & 8, VMware Kubernetes Fundamentals, VMware Tanzu Kubernetes Grid, Terraform on vSphere (HPE), and vSphere with vSAN (BEML), ensuring accurate and up-to-date knowledge transfer
  • Develop training materials, documentation, and resources for official VMware courses and custom training programs tailored to specific client requirements. These resources should be comprehensive and easy to understand
  • Collaborate with clients to understand their unique requirements and design customized training programs that address their needs, such as Terraform on vSphere for HPE or vSphere with vSAN for BEML
  • Assist in troubleshooting complex issues related to VMware technologies and related integrations, using in-depth knowledge to identify root causes and propose effective solutions
  • Continuously update and expand expertise by keeping abreast of the latest developments in VMware technologies, attending relevant webinars and conferences, and participating in further training as necessary
  • Ensure the quality and effectiveness of training programs and materials by regularly reviewing, updating, and enhancing content based on feedback from learners and clients

Technical Trainer

Computer and Information Technology (IT):
August, 2019 - May, 2022

Roles & Responsibilities

  • Conducted comprehensive training sessions to impart knowledge and skills related to Data Center Operations and Exchange Administration to new hires
  • Delivered in-depth training on mail flow troubleshooting techniques, equipping trainees with the expertise to resolve complex email-related issues
  • Conducted thorough assessments of trainees' knowledge gaps, learning preferences, and skill levels to tailor training content and delivery methods accordingly
  • Created and customized training materials, including manuals, presentations, and hands-on exercises, to align with trainees' needs and company objectives
  • Implemented periodic audits and assessments of trainees' progress to identify areas requiring additional support or refinement in the training program
  • Acted as a mentor by offering continuous guidance and support to trainees during their transition into production, ensuring a smooth and efficient onboarding process

Technical Consultant

Computer and Information Technology (IT):
October, 2010 - November, 2016

Roles & Responsibilities

  • Support HP ProLiant Servers running various operating systems in configuring the hardware and provide break fixes as per warranty / contractual agreement
  • Recommend Best practices and Firmware updates for HP Blade System environments; the firmware analysis includes the enclosure and all its components, including server and storage blades, power and cooling components, networking, interconnects, and virtual connect
  • Understand Customer business impact, provide technical support for Customers, Partners, and HP Onsite Engineers, and coordinate with internal teams so that the customer’s environment is back in production ASAP
  • Troubleshoot and identify the root cause and, if necessary, issue part replacement and coordinate with other departments and vendors to resolve the issue

Senior Process Associate

Banking, Financial Services and Insurance:
December, 2005 - March, 2009

Roles & Responsibilities

  • Oversaw the timely and accurate handling of mortgage payments, payoffs, and reversals for loans serviced by HSBC Mortgage Corporation USA, ensuring compliance with established procedures and guidelines
  • Successfully set up electronic fund transfers for loans serviced by HSBC Mortgage Corporation USA, streamlining payment processes and enhancing customer convenience while adhering to security and regulatory standards
  • Conducted monthly reconciliation of General Ledger Accounts related to loans serviced by HSBC and other entities, ensuring financial data accuracy and resolving discrepancies promptly
  • Maintained comprehensive and up-to-date accounts for loans serviced by HSBC and other relevant parties, ensuring account information and documentation accuracy
  • Ensured strict adherence to all applicable regulations, internal policies, and industry standards related to mortgage payments and loan servicing, minimizing risks and maintaining regulatory compliance
  • Actively participated in process improvement initiatives, identifying opportunities to enhance efficiency, accuracy, and customer service in mortgage payment handling and loan servicing functions

Technical Support Expert

Computer and Information Technology (IT):
March, 2009 - January, 2010

Roles & Responsibilities

  • Served as a Technical Support Expert for Dell desktops, portable, and wireless products within the US consumer business, contributing to revenue generation through sales
  • Maintained and managed team sales records, ensuring accurate and up-to-date documentation, and provided valuable insights and recommendations to the team to enhance sales performance
  • Demonstrated proficiency in applying systematic problem-solving techniques to resolve customer issues efficiently, improving customer satisfaction and retention
  • Maintained a high standard of call documentation, ensuring that all customer interactions were accurately recorded and documented, which aided in tracking customer histories and troubleshooting trends
  • Cultivated a superior can-do attitude while assisting customers, maintaining a positive and empathetic demeanor, and going above and beyond to meet their technical support needs
  • Collaborated effectively with cross-functional teams, including sales and product development, to provide valuable feedback and suggestions for product enhancements, contributing to the overall improvement of Dell's products and services

Skills

vSphere
vSAN
Tanzu
Microsoft Active Directory
Microsoft Exchange
Kubernetes
VMWare ESXi
Linux

Education

Shantineketan

PCME:
2001-2003

Projects

Posts

Courses

VMware Data Center Virtualization
DevOps Professional
VMware Kubernetes Fundamentals and Cluster Operations

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