
Corporate Total Quality Management (TQM) Training Course
Edstellar’s Total Quality Management (TQM) instructor-led training course is designed to equip professionals with the skills to drive quality excellence within teams. Gain expertise in problem-solving, data analysis, teamwork, process improvement, and communication. Upskill your team to effectively lead quality initiatives within the teams.
(Virtual / On-site / Off-site)
Available Languages
English, Español, 普通话, Deutsch, العربية, Português, हिंदी, Français, 日本語 and Italiano
Drive Team Excellence with Total Quality Management (TQM) Corporate Training
Empower your teams with expert-led on-site/in-house or virtual/online Total Quality Management (TQM) Training through Edstellar, a premier Total Quality Management (TQM) training company for organizations globally. Our customized training program equips your employees with the skills, knowledge, and cutting-edge tools needed for success. Designed to meet your specific training needs, this Total Quality Management (TQM) group training program ensures your team is primed to drive your business goals. Transform your workforce into a beacon of productivity and efficiency.
Total Quality Management (TQM) is a comprehensive approach to managing quality throughout an organization, aiming to achieve excellence in all operations. It helps teams by optimizing processes, enhancing customer satisfaction, fostering employee engagement, and driving continuous improvement, ultimately leading to increased competitiveness and long-term success. Total Quality Management (TQM) training is essential to equip teams with the knowledge needed to implement quality improvement initiatives.
Edstellar's virtual/onsite Total Quality Management (TQM) training course is crafted to address the varied needs of the teams, providing personalized sessions tailored to the specific requirements of each team. Our trainers offer expertise and insight, a comprehensive understanding of TQM methodologies. This Total Quality Management (TQM) instructor-led training course equips professionals to implement quality management strategies proficiently for tangible business outcomes.
Key Skills Employees Gain from Total Quality Management (TQM) Training
Total Quality Management (TQM) skills corporate training will enable teams to effectively apply their learnings at work.
- Process Improvement TechniquesProcess Improvement Techniques involve methods to enhance efficiency and effectiveness in workflows. This skill is important for roles in operations, management, and quality assurance, as it drives productivity and reduces waste.
- Quality Control MethodsQuality Control Methods involve systematic processes to ensure products meet specified standards. This skill is important for roles in manufacturing and production to maintain quality, reduce defects, and enhance customer satisfaction.
- Root Cause AnalysisRoot Cause Analysis is the systematic process of identifying the underlying causes of problems. This skill is important for roles in quality assurance and troubleshooting, as it enables effective problem-solving and prevents recurrence.
- Statistical Process ControlStatistical Process Control (SPC) involves using statistical methods to monitor and control processes. This skill is important for quality assurance roles to ensure product consistency and reduce defects.
- Continuous Improvement MethodologiesContinuous Improvement Methodologies involve systematic approaches to enhance processes, products, and services. This skill is important for roles in operations, quality assurance, and project management, as it drives efficiency, reduces waste, and fosters innovation.
- Quality Assurance PrinciplesQuality Assurance Principles involve systematic processes to ensure products meet specified standards. This skill is important for QA roles to enhance product reliability and customer satisfaction.
Key Learning Outcomes of Total Quality Management (TQM) Training Workshop for Employees
Edstellar’s Total Quality Management (TQM) training for employees will not only help your teams to acquire fundamental skills but also attain invaluable learning outcomes, enhancing their proficiency and enabling application of knowledge in a professional environment. By completing our Total Quality Management (TQM) workshop, teams will to master essential Total Quality Management (TQM) and also focus on introducing key concepts and principles related to Total Quality Management (TQM) at work.
Employees who complete Total Quality Management (TQM) training will be able to:
- Develop action plans for continuous improvement initiatives
- Evaluate the effectiveness of quality management systems
- Facilitate cross-functional collaboration to drive quality goals
- Apply quality improvement techniques to streamline processes
- Analyze data to identify areas for improvement using statistical methods
- Demonstrate leadership in championing quality initiatives within the organization
Key Benefits of the Total Quality Management (TQM) Group Training
Attending our Total Quality Management (TQM) classes tailored for corporations offers numerous advantages. Through our Total Quality Management (TQM) group training classes, participants will gain confidence and comprehensive insights, enhance their skills, and gain a deeper understanding of Total Quality Management (TQM).
- Provides insights into enhancing customer satisfaction for teams
- Develops required skills in professionals for effective problem-solving
- Cultivates leadership skills for driving quality initiatives among professionals
- Empowers professionals with the skills to identify and mitigate quality issues
- Enhances teamwork and collaboration among professionals toward quality goals
- Instills ideas for fostering a culture of continuous improvement among professionals
Topics and Outline of Total Quality Management (TQM) Training
Our virtual and on-premise Total Quality Management (TQM) training curriculum is divided into multiple modules designed by industry experts. This Total Quality Management (TQM) training for organizations provides an interactive learning experience focused on the dynamic demands of the field, making it relevant and practical.
- Overview of TQM principles
- Definition of TQM
- Core principles
- Importance of TQM in organizational success
- Benefits of implementing TQM
- Impact on organizational performance and competitiveness
- Key milestones in the development of TQM
- Origins of TQM and its evolution over time
- Influential figures and their contributions to TQM
- Evolution of quality management philosophies
- Shifts in quality management paradigms
- Development of modern quality management approaches
- Perspectives on quality from different stakeholders
- Customer perspectives on quality
- Employee perspectives on quality
- Understanding customer expectations and requirements
- Techniques for gathering and analyzing customer feedback
- Methods for defining and meeting customer expectations
- Deming's 14 points
- Explanation of each of Deming's 14 points
- Practical applications of Deming's principles in organizations
- Juran's trilogy
- Quality planning, quality control, and quality improvement
- Integration of Juran's concepts into TQM frameworks
- ISO 9000 series
- Overview of ISO 9000 standards
- Steps for implementing ISO 9000 quality management systems
- Six sigma methodologies
- DMAIC process
- Tools and techniques used in Six Sigma projects
- Pareto analysis
- Understanding the Pareto principle and its application
- Techniques for prioritizing quality improvement efforts
- Ishikawa diagram
- Overview of Ishikawa diagrams
- Using Ishikawa diagrams
- Lean management
- Principles of lean management
- Lean tools and methodologies for process optimization
- Agile methodologies
- Agile principles and values
- Agile frameworks such as Scrum and Kanban
- Establishing quality metrics
- Key performance indicators (KPIs) for quality
- Setting measurable objectives
- Performance measurement frameworks
- Balanced scorecard
- Framework for assessing quality performance
- Techniques for gathering customer feedback
- Surveys, focus groups, and other methods for collecting customer feedback
- Designing effective customer satisfaction surveys
- Analyzing customer satisfaction data
- Analytical tools and techniques
- Action planning
- Employee surveys
- Designing and conducting employee satisfaction surveys
- Interpreting and acting on employee feedback
- Assessing organizational climate
- Methods for assessing the organizational culture
- Factors influencing employee satisfaction and engagement
- Implementing checkpoints in processes
- Identifying critical control points in processes
- Implementing checkpoints to ensure quality at each stage
- Control charts for monitoring quality
- Types of control charts and their applications
- Interpreting control charts
- Quality Function Deployment
- Overview of quality function deployment (QFD) methodology
- Using QFD to translate customer requirements
- Failure Mode and Effects Analysis (FMEA)
- Conducting FMEA to identify and prioritize potential failure modes
- Mitigating risks through FMEA-driven improvements
- Cost of Quality analysis
- Components of the cost of quality (COQ)
- Calculating and analyzing COQ
- Calculating return on investment for quality initiatives
- Methods for quantifying the return on investment (ROI)
- Benchmarking best practices
- Types of benchmarking and their applications
- Benchmarking against industry leaders and competitors
- Cascading quality goals throughout the organization
- Aligning organizational goals
- Communicating and deploying
- Change management strategies
- Strategies for managing organizational change
- Resistance to change and fostering buy-in
- Overcoming resistance to TQM
- Barriers to TQM implementation
- Strategies to overcome resistance and facilitate adoption
- Nurturing a culture of quality excellence
- Fostering a culture of quality within the organization
- Promoting values
- Continuous learning and improvement practices
- Education and skill development
- Capturing and sharing best practices
Who Can Take the Total Quality Management (TQM) Training Course
The Total Quality Management (TQM) training program can also be taken by professionals at various levels in the organization.
- Quality Assurance Specialists
- Process Improvement Analysts
- Production Supervisors
- Operations Coordinators
- Compliance Officers
- Product Development Teams
- Manufacturing Engineers
- Service Delivery Teams
- Supply Chain Analysts
- Customer Service Representatives
- Quality Control Technicians
- Managers
Prerequisites for Total Quality Management (TQM) Training
The Total Quality Management (TQM) training can be taken by professionals with a basic understanding of organizational processes and quality management concepts.
Corporate Group Training Delivery Modes
for Total Quality Management (TQM) Training
At Edstellar, we understand the importance of impactful and engaging training for employees. As a leading Total Quality Management (TQM) training provider, we ensure the training is more interactive by offering Face-to-Face onsite/in-house or virtual/online sessions for companies. This approach has proven to be effective, outcome-oriented, and produces a well-rounded training experience for your teams.
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Edstellar's Total Quality Management (TQM) virtual/online training sessions bring expert-led, high-quality training to your teams anywhere, ensuring consistency and seamless integration into their schedules.
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Edstellar's Total Quality Management (TQM) inhouse training delivers immersive and insightful learning experiences right in the comfort of your office.
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Edstellar's Total Quality Management (TQM) offsite group training offer a unique opportunity for teams to immerse themselves in focused and dynamic learning environments away from their usual workplace distractions.
Explore Our Customized Pricing Package
for
Total Quality Management (TQM) Corporate Training
Need the cost or quote for onsite, in-house, or virtual instructor-led corporate Total Quality Management (TQM) training? Get a customized proposal that fits your team's specific needs.
64 hours of training (includes VILT/In-person On-site)
Tailored for SMBs
Tailor-Made Licenses with Our Exclusive Training Packages!
160 hours of training (includes VILT/In-person On-site)
Ideal for growing SMBs
400 hours of training (includes VILT/In-person On-site)
Designed for large corporations
Unlimited duration
Designed for large corporations
Edstellar: Your Go-to Total Quality Management (TQM) Training Company
Experienced Trainers
Our trainers bring years of industry expertise to ensure the training is practical and impactful.
Quality Training
With a strong track record of delivering training worldwide, Edstellar maintains its reputation for its quality and training engagement.
Industry-Relevant Curriculum
Our course is designed by experts and is tailored to meet the demands of the current industry.
Customizable Training
Our course can be customized to meet the unique needs and goals of your organization.
Comprehensive Support
We provide pre and post training support to your organization to ensure a complete learning experience.
Multilingual Training Capabilities
We offer training in multiple languages to cater to diverse and global teams.
What Our Clients Say
We pride ourselves on delivering exceptional training solutions. Here's what our clients have to say about their experiences with Edstellar.
"Edstellar's IT Service Management training has been transformative. Our IT teams have seen significant improvements through multiple courses delivered at our office by expert trainers. Excellent feedback has prompted us to extend the training to other teams."
"Edstellar's quality and process improvement training courses have been fantastic for our team of quality engineers, process engineers and production managers. It’s helped us improve quality and streamline manufacturing processes. Looking ahead, we’re excited about taking advanced courses in quality management, and project management, to keep improving in the upcoming months."
"Partnering with Edstellar for web development training was crucial for our project requirements. The training has equipped our developers with the necessary skills to excel in these technologies. We're excited about the improved productivity and quality in our projects and plan to continue with advanced courses."
"Partnering with Edstellar for onsite ITSM training courses was transformative. The training was taken by around 80 IT service managers, project managers, and operations managers, over 6 months. This has significantly improved our service delivery and standardized our processes. We’ve planned the future training sessions with the company."
"Partnering with Edstellar for onsite training has made a major impact on our team. Our team, including quality assurance, customer support, and finance professionals have greatly benefited. We've completed three training sessions, and Edstellar has proven to be a reliable training partner. We're excited for future sessions."
"Edstellar's online training on quality management was excellent for our quality engineers and plant managers. The scheduling and coordination of training sessions was smooth. The skills gained have been successfully implemented at our plant, enhancing our operations. We're looking forward to future training sessions."
"Edstellar's online AI and Robotics training was fantastic for our 15 engineers and technical specialists. The expert trainers and flexible scheduling across different time zones were perfect for our global team. We're thrilled with the results and look forward to future sessions."
"Edstellar's onsite process improvement training was fantastic for our team of 20 members, including managers from manufacturing, and supply chain management. The innovative approach, and comprehensive case studies with real-life examples were highly appreciated. We're excited about the skills gained and look forward to future training."
"Edstellar's professional development training courses were fantastic for our 50+ team members, including developers, project managers, and consultants. The multiple online sessions delivered over several months were well-coordinated, and the trainer's methodologies were highly effective. We're excited to continue our annual training with Edstellar."
"Edstellar's IT service management training for our 30 team members, including IT managers, support staff, and network engineers, was outstanding. The onsite sessions conducted over three months were well-organized, and it helped our team take the exams. We are happy about the training and look forward to future collaborations."
"Edstellar's office productivity training for our 40+ executives, including project managers and business analysts, was exceptional. The onsite sessions were well-organized, teaching effective tool use with practical approaches and relevant case studies. Everyone was delighted with the training, and we're eager for more future sessions."
"Edstellar's quality management training over 8 months for our 15+ engineers and quality control specialists was outstanding. The courses addressed our need for improved diagnostic solutions, and the online sessions were well-organized and effectively managed. We're thrilled with the results and look forward to more."
"Edstellar's digital marketing training for our small team of 10, including content writers, SEO analysts, and digital marketers, was exactly what we needed. The courses delivered over a few months addressed our SEO needs, and the online sessions were well-managed. We're very happy with the results and look forward to more."
"Edstellar's telecommunications training was perfect for our small team of 12 network engineers and system architects. The multiple online courses delivered over a few months addressed our needs for network optimization and cloud deployment. The training was well-managed, and the case studies were very insightful. We're thrilled with the outcome."
"Edstellar's professional development training was fantastic for our 50+ participants, including team leaders, analysts, and support staff. Over several months, multiple courses were well-managed and delivered as per the plan. The trainers effectively explained topics with insightful case studies and exercises. We're happy with the training and look forward to more."
Get Your Team Members Recognized with Edstellar’s Course Certificate
Upon successful completion of the Total Quality Management (TQM) training course offered by Edstellar, employees receive a course completion certificate, symbolizing their dedication to ongoing learning and professional development.
This certificate validates the employee's acquired skills and is a powerful motivator, inspiring them to enhance their expertise further and contribute effectively to organizational success.


We have Expert Trainers to Meet Your Total Quality Management (TQM) Training Needs
The instructor-led training is conducted by certified trainers with extensive expertise in the field. Participants will benefit from the instructor's vast knowledge, gaining valuable insights and practical skills essential for success in Access practices.