
Corporate Siebel CRM Training Course
Edstellar's Siebel CRM instructor-led training course enables teams to enhance customer engagement, automate marketing processes, and gain valuable insights into customer behaviors and preferences. Empower your team to consolidate customer data, automate operations, and provide tailored experiences to nurture enduring customer relationships.

(Virtual / On-site / Off-site)
Available Languages
English, Español, 普通话, Deutsch, العربية, Português, हिंदी, Français, 日本語 and Italiano
Drive Team Excellence with Siebel CRM Corporate Training
Empower your teams with expert-led on-site/in-house or virtual/online Siebel CRM Training through Edstellar, a premier Siebel CRM training company for organizations globally. Our customized training program equips your employees with the skills, knowledge, and cutting-edge tools needed for success. Designed to meet your specific training needs, this Siebel CRM group training program ensures your team is primed to drive your business goals. Transform your workforce into a beacon of productivity and efficiency.
Siebel CRM is a suite of software applications used by organizations to manage their sales, marketing, and customer service activities efficiently. It is essential for organizations to streamline customer interactions, enhance sales processes, and improve overall customer satisfaction. The Siebel CRM training equips professionals with the skills to effectively utilize the software's features, enabling them to enhance customer engagement and operational efficiency.
The Siebel CRM instructor-led training course provided by Edstellar can be customized to meet team requirements. The virtual/onsite Siebel CRM training course led by expert trainers ensures professionals gain proficiency in utilizing the software's advanced features for optimized customer management and streamlined business processes.
Key Skills Employees Gain from Siebel CRM Training
Siebel CRM skills corporate training will enable teams to effectively apply their learnings at work.
- Customer Data ManagementCustomer Data Management involves collecting, organizing, and analyzing customer information. This skill is important for roles in marketing and sales, as it enhances targeting, personalization, and customer relationships.
- Marketing AutomationMarketing Automation is the use of software to automate marketing tasks and workflows. This skill is important for marketers to enhance efficiency, improve targeting, and drive conversions.
- Customer Engagement StrategiesCustomer Engagement Strategies involve techniques to foster meaningful interactions with customers. This skill is important for roles in marketing and sales, enhancing loyalty and driving revenue.
- Sales Process ManagementSales Process Management is the systematic approach to overseeing and optimizing sales activities. This skill is important for sales managers and teams to enhance efficiency, drive revenue, and improve customer satisfaction.
- Analytics and ReportingAnalytics and Reporting involves interpreting data to inform decision-making. This skill is important for roles like data analyst and business strategist, driving insights and strategies.
- Workflow AutomationWorkflow Automation is the use of technology to streamline and automate repetitive tasks, enhancing efficiency. This skill is important for roles in project management and operations, as it reduces errors and saves time.
Key Learning Outcomes of Siebel CRM Training Workshop for Employees
Edstellar’s Siebel CRM training for employees will not only help your teams to acquire fundamental skills but also attain invaluable learning outcomes, enhancing their proficiency and enabling application of knowledge in a professional environment. By completing our Siebel CRM workshop, teams will to master essential Siebel CRM and also focus on introducing key concepts and principles related to Siebel CRM at work.
Employees who complete Siebel CRM training will be able to:
- Create custom reports using Actuate to analyze data and gain insights
- Develop scripts using E-Script to enhance Siebel functionality at various levels
- Implement security best practices to control user access to data and functionalities
- Navigate the Siebel CRM user interface and customize the layout for efficient data access
- Automate business processes by designing and deploying workflows to streamline operations
- Manage deployments using Siebel Application Deployment Manager, including version control and testing for a smooth rollout
- Design and configure core Siebel objects like business components, fields, and pick lists to tailor the system to business needs
- Apply the eRoadmap methodology for planning, executing, and managing Siebel CRM implementations to ensure project success
Key Benefits of the Siebel CRM Group Training
Attending our Siebel CRM classes tailored for corporations offers numerous advantages. Through our Siebel CRM group training classes, participants will gain confidence and comprehensive insights, enhance their skills, and gain a deeper understanding of Siebel CRM.
- Provides insights into best practices for data security and access control within Siebel CRM
- Equips the team with the techniques to automate business processes using Siebel workflows
- Empowers professionals with the skills to install, configure, and manage Siebel CRM applications
- Cultivates ideas in professionals for leveraging E-Script to extend Siebel CRM functionality and automate tasks
- Develops required skill in professionals to design and customize the Siebel user interface for optimal user experience
Topics and Outline of Siebel CRM Training
Our virtual and on-premise Siebel CRM training curriculum is divided into multiple modules designed by industry experts. This Siebel CRM training for organizations provides an interactive learning experience focused on the dynamic demands of the field, making it relevant and practical.
- Siebel applications
- Introduction to Siebel application
- Implementing Siebel applications
- Using the Siebel client
- Working with data in the user interface
- Comparison of Siebel CRM versions (7.5/7.7/7.8/8.0)
- Siebel architecture
- Explaining Siebel architecture
- Architecture components
- How clients access Siebel data?
- Software installation
- Pre-installation requirements
- Installing Siebel software
- Introducing server administration
- Server components and parameters
- Server configuration and management
- Securing Siebel access
- Controlling access to views
- Controlling access to customer data
- Creating the company structure
- Controlling access to master data
- Authenticating users
- Siebel object definitions
- Understanding object definitions behind Siebel applications
- Using Siebel tools to examine object definitions
- Siebel data model
- Understanding the Siebel data model
- Understanding business components
- Understanding party business components
- Understanding business objects
- Configuration process
- Managing object definitions
- Editing and compiling object definitions
- Physical user interface
- Understanding the physical user interface
- Configuring applets
- Configuring applications, screens, and views
- Configuring drilldowns
- Configuring business components and fields
- Creating business components and fields
- Configuring pick lists
- Configuring multi-value groups
- Seibel database
- Extending the Siebel database
- Exploring integration strategies
- Managing object definitions
- Editing and compiling object definitions
- UI layer configuration
- Web templates
- Applets
- Applications, screens, and views
- Drilldowns
- Business layer configuration
- Joins
- Existing business components and fields
- New business components and fields
- Pick lists
- Configuring multi-value groups
- Data layer configuration
- Data layer components
- Data layer configuration methods
- Siebel event models
- Understanding Siebel event models
- Using Siebel state model
- Siebel workflow
- Introducing Siebel workflow
- Workflow components
- Deploying workflow processes
- Invoking workflow processes
- Understanding interactive and long-running flows
- Assignment manager
- Introducing assignment manager
- Creating sales assignment rules
- Assignment manager configuration
- Deploying assignment manager
- Application Deployment Manager
- Introducing application deployment manager
- ADM components and processes
- Deploying application customizations
- ADM best practices
- Reports architecture
- Introduction to reports architecture of report server
- Components of the report server
- Considerations for report design
- Simple reports
- Designing simple reports
- Generating simple reports
- Master-child reports
- Designing master-child reports
- Generating master-child reports
- Parameterized reports
- Designing parameterized reports
- Generating parameterized reports
- Reports architecture
- Introduction to reports architecture of report server
- Components of the report server
- Considerations for report design
- Simple reports
- Designing simple reports
- Generating simple reports
- Master-child reports
- Designing master-child reports
- Generating master-child reports
- Parameterized reports
- Designing parameterized reports
- Generating parameterized reports
- Browser script
- Introduction to browser script
- Writing and deploying browser scripts
- Server script
- Introduction to server script
- Writing and deploying server scripts
- Applet level
- Applet-level scripting
- Applet events and scripting
- BC level
- BC-level scripting
- BC methods and scripting
- Application and business services level
- Application-level scripting
- Business services scripting
- Definition stage
- Defining project scope
- Requirement gathering
- Discovery stage
- System analysis
- Process mapping
- Design stage
- UI/UX design
- Data model design
- Configure stage
- Application configuration
- Workflow configuration
- Implement
- Application development
- Customization and extensions
- Deploy stage
- Testing and quality assurance
- Production deployment and monitoring
Who Can Take the Siebel CRM Training Course
The Siebel CRM training program can also be taken by professionals at various levels in the organization.
- CRM Administrators
- CRM Developers
- Business Analysts
- Sales Specialists
- Marketing Specialists
- Customer Service Representatives
- IT Support Specialists
- Data Analysts
- System Administrators
- Software Engineers
- Application Developers
- Managers
Prerequisites for Siebel CRM Training
Professionals with a basic understanding of Customer Relationship Management (CRM) concepts, familiarity with database management systems, and knowledge of business processes related to sales, marketing, and customer service can take up the Siebel CRM training course.
Corporate Group Training Delivery Modes
for Siebel CRM Training
At Edstellar, we understand the importance of impactful and engaging training for employees. As a leading Siebel CRM training provider, we ensure the training is more interactive by offering Face-to-Face onsite/in-house or virtual/online sessions for companies. This approach has proven to be effective, outcome-oriented, and produces a well-rounded training experience for your teams.
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Edstellar's Siebel CRM virtual/online training sessions bring expert-led, high-quality training to your teams anywhere, ensuring consistency and seamless integration into their schedules.
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Edstellar's Siebel CRM inhouse training delivers immersive and insightful learning experiences right in the comfort of your office.
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Edstellar's Siebel CRM offsite group training offer a unique opportunity for teams to immerse themselves in focused and dynamic learning environments away from their usual workplace distractions.
Explore Our Customized Pricing Package
for
Siebel CRM Corporate Training
Need the cost or quote for onsite, in-house, or virtual instructor-led corporate Siebel CRM training? Get a customized proposal that fits your team's specific needs.
64 hours of training (includes VILT/In-person On-site)
Tailored for SMBs
Tailor-Made Licenses with Our Exclusive Training Packages!
160 hours of training (includes VILT/In-person On-site)
Ideal for growing SMBs
400 hours of training (includes VILT/In-person On-site)
Designed for large corporations
Unlimited duration
Designed for large corporations
Edstellar: Your Go-to Siebel CRM Training Company
Experienced Trainers
Our trainers bring years of industry expertise to ensure the training is practical and impactful.
Quality Training
With a strong track record of delivering training worldwide, Edstellar maintains its reputation for its quality and training engagement.
Industry-Relevant Curriculum
Our course is designed by experts and is tailored to meet the demands of the current industry.
Customizable Training
Our course can be customized to meet the unique needs and goals of your organization.
Comprehensive Support
We provide pre and post training support to your organization to ensure a complete learning experience.
Multilingual Training Capabilities
We offer training in multiple languages to cater to diverse and global teams.
What Our Clients Say
We pride ourselves on delivering exceptional training solutions. Here's what our clients have to say about their experiences with Edstellar.
"Edstellar's IT Service Management training has been transformative. Our IT teams have seen significant improvements through multiple courses delivered at our office by expert trainers. Excellent feedback has prompted us to extend the training to other teams."
"Edstellar's quality and process improvement training courses have been fantastic for our team of quality engineers, process engineers and production managers. It’s helped us improve quality and streamline manufacturing processes. Looking ahead, we’re excited about taking advanced courses in quality management, and project management, to keep improving in the upcoming months."
"Partnering with Edstellar for web development training was crucial for our project requirements. The training has equipped our developers with the necessary skills to excel in these technologies. We're excited about the improved productivity and quality in our projects and plan to continue with advanced courses."
"Partnering with Edstellar for onsite ITSM training courses was transformative. The training was taken by around 80 IT service managers, project managers, and operations managers, over 6 months. This has significantly improved our service delivery and standardized our processes. We’ve planned the future training sessions with the company."
"Partnering with Edstellar for onsite training has made a major impact on our team. Our team, including quality assurance, customer support, and finance professionals have greatly benefited. We've completed three training sessions, and Edstellar has proven to be a reliable training partner. We're excited for future sessions."
"Edstellar's online training on quality management was excellent for our quality engineers and plant managers. The scheduling and coordination of training sessions was smooth. The skills gained have been successfully implemented at our plant, enhancing our operations. We're looking forward to future training sessions."
"Edstellar's online AI and Robotics training was fantastic for our 15 engineers and technical specialists. The expert trainers and flexible scheduling across different time zones were perfect for our global team. We're thrilled with the results and look forward to future sessions."
"Edstellar's onsite process improvement training was fantastic for our team of 20 members, including managers from manufacturing, and supply chain management. The innovative approach, and comprehensive case studies with real-life examples were highly appreciated. We're excited about the skills gained and look forward to future training."
"Edstellar's professional development training courses were fantastic for our 50+ team members, including developers, project managers, and consultants. The multiple online sessions delivered over several months were well-coordinated, and the trainer's methodologies were highly effective. We're excited to continue our annual training with Edstellar."
"Edstellar's IT service management training for our 30 team members, including IT managers, support staff, and network engineers, was outstanding. The onsite sessions conducted over three months were well-organized, and it helped our team take the exams. We are happy about the training and look forward to future collaborations."
"Edstellar's office productivity training for our 40+ executives, including project managers and business analysts, was exceptional. The onsite sessions were well-organized, teaching effective tool use with practical approaches and relevant case studies. Everyone was delighted with the training, and we're eager for more future sessions."
"Edstellar's quality management training over 8 months for our 15+ engineers and quality control specialists was outstanding. The courses addressed our need for improved diagnostic solutions, and the online sessions were well-organized and effectively managed. We're thrilled with the results and look forward to more."
"Edstellar's digital marketing training for our small team of 10, including content writers, SEO analysts, and digital marketers, was exactly what we needed. The courses delivered over a few months addressed our SEO needs, and the online sessions were well-managed. We're very happy with the results and look forward to more."
"Edstellar's telecommunications training was perfect for our small team of 12 network engineers and system architects. The multiple online courses delivered over a few months addressed our needs for network optimization and cloud deployment. The training was well-managed, and the case studies were very insightful. We're thrilled with the outcome."
"Edstellar's professional development training was fantastic for our 50+ participants, including team leaders, analysts, and support staff. Over several months, multiple courses were well-managed and delivered as per the plan. The trainers effectively explained topics with insightful case studies and exercises. We're happy with the training and look forward to more."
Get Your Team Members Recognized with Edstellar’s Course Certificate
Upon successful completion of the Siebel CRM training course offered by Edstellar, employees receive a course completion certificate, symbolizing their dedication to ongoing learning and professional development.
This certificate validates the employee's acquired skills and is a powerful motivator, inspiring them to enhance their expertise further and contribute effectively to organizational success.


We have Expert Trainers to Meet Your Siebel CRM Training Needs
The instructor-led training is conducted by certified trainers with extensive expertise in the field. Participants will benefit from the instructor's vast knowledge, gaining valuable insights and practical skills essential for success in Access practices.